Samsung opened a ticket about security and this issue for me yesterday, I should hear back today.
I talked with Google on the phone, they want as many as possible to file complaints with that link I included in the above thread. You really should call Samsung too, but you sometimes have to stay on them, all their reps aren't always very smart.
With Samsung, concentrate on the security issue of someone being able to bypass security on your phone and download and install without your permission. Try to take the focus off it being Facebook, many of them hear "Facebook" and hear nothing else and tell you that is an app issue. Also let Samsung and Google know it only happens with the pre-installed version.
Kelly's link mentioned above:
OOPS I CAN'T POST LINKS YET BUThttps://support.google.com/googleplay/android-developer/contact/takedownSHOULD GET YOU THERE
Samsung UK have opened a ticket for me too.
It is
2118288798. If you contact Samsung quote this number and tell them that it is a Samsung UK number and that you are experiencing the same problem.
Like Kelly said, emphasise that it is a security issue as they have bypassed your settings and if you are in touch with Google emphasise that by bypassing Playstore, Facebook are in breach of their developer content policy. (See below)
Could you contact me or post what version of Facebook is pre-installed on your phone please.
(Phone type and Supplier and/or Network would also be helpful)
Mine is:
Galaxy Note 4 supplied by Three and on the Three UK Network, Pre-installed Facebook Version 16.0.0.20.15 (c) Facebook 2014.
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Extract from Googles Developer Content Policy.
Dangerous Products:
We don't allow content that harms, interferes with the operation of, or accesses in an unauthorized manner, networks, servers, or other infrastructure.
◦Don't transmit or link to viruses, worms, defects, Trojan horses, malware, or any other items that may introduce security vulnerabilities to or harm user devices, apps, or personal data.
◦Apps that collect information (such as the user's location or behavior) without the user's knowledge (spyware) are prohibited.
◦Malicious scripts and password phishing scams are also prohibited on Google Play,
as are apps that cause users to unknowingly download or install apps from sources outside of Google Play.
◦An app downloaded from Google Play
may not modify, replace or update its own APK binary code using any method other than Google Play's update mechanism.
• System Interference:
◦An app downloaded from Google Play (or its components or derivative elements) must not make changes to the user’s device outside of the app without the user’s knowledge and consent.
◦This includes behavior such as replacing or reordering the default presentation of apps, widgets, or the settings on the device. If an app makes such changes with the user’s knowledge and consent,
it must be clear to the user which app has made the change and
the user must be able to reverse the change easily, or by uninstalling the app altogether.
◦Apps and their ads must not modify or add browser settings or bookmarks, add homescreen shortcuts, or icons on the user’s device as a service to third parties or for advertising purposes.
◦Apps and their ads must not display advertisements through system level notifications on the user’s device, unless the notifications derive from an integral feature provided by the installed app (e.g., an airline app that notifies users of special deals, or a game that notifies users of in-game promotions).
◦Apps must not encourage, incentivize, or mislead users into removing or disabling third-party apps except as part of a security service provided by the app.
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