How do I fix an Alcatel Idol X+ No Command problem in recovery mode?

[AC Question]

How to fix Alcatel Idol X+ No Command problem in recovery mode ?!

I have had Alcatel Idol X+ for a year and it was working well till i found it froze suddenly, i tried to enter the recovery mode and i found a "NO COMMAND" message with a red triangle , How can i fix it? and if there no way but wipe data factory reset , How can i get the data that lies in the memory before doing it because this phone is using only internal memory

 

[belodion]

How to fix Alcatel Idol X+ No Command problem in recovery mode ?!

From the No Command screen, press and hold Power, then press Vol Up once. Let go of Power. Use Vol Up/Down to select Recovery, then press Power once. Use Vol Up/Down to Select Wipe Cache Partition, then press Power once.
You will lose no personal data, and it may fix your problem.

 

[Mostafa Ehab]

Re: How to fix Alcatel Idol X+ No Command problem in recovery mode ?!

i have done Formatting Cache Partition and i reopened the phone and it worked for just 5 seconds and it returned to freeze again , i am using Nova Launcher and there is a message saying that it isn't responding and yesterday i found that Android System is not responding also , i need a mean to copy the data of the internal memory while the phone is shut down , and Thanks for responding

 

[belodion]

Re: How to fix Alcatel Idol X+ No Command problem in recovery mode ?!

Before going any further, try Safe Mode, to test whether a third-party app is causing trouble.
Also, if you are using a microSD card, try unmounting and removing it.