How do I fix bluetooth pairing wrong pin or passkey? Tried Everything.

[Michael Culver3]

Phone: LG Aristo running Android 7.0. Headset: Brand new (supposedly) New Bee LC-B41 with bluetooth 5.0. Android sees the new device and when attempting to pair returns the "wrong pin or passkey error." There is never a prompt to enter a code. I've done everything a google search returns. Cleared out both bluetooth apps on android storage and data and rebooted. Reset network settings on the phone. Reset bluetooth on the headset. Nothing works. Have I hit a wall and these devices are incompatible?

 

[B. Diddy]

Welcome to Android Central! Although modern Bluetooth devices should be backwards compatible with earlier Bluetooth versions, there's always a possibility that this headset isn't. From what I could find, the Aristo has Bluetooth 4.2, while that headset advertises Bluetooth 5.0. It's an off-brand device from China, so that makes me think more it might be a compatibility problem.