How do I get my S5 Active home button working?

[Jack Briggs]

S5 Active home button not working

Anyone have issues with s5 active home button not working, menu and back keys work fine. I have the Camo s5 active from AT&T button does not work, ive reset the phone and also used Samsung 300k tool to get to download mode and flashed stock firmware. Same issue, I am about to trade it for Iphone if I can't get this thing fixed. Battery died, let charge over night turned on and no home button working. Thanks for any and all help!

 

[Rukbat]

Re: S5 Active home button not working

Bring it to your AT&T Device Support Center (ask the nearest store for the location if you can't find it online.) They'll either fix it or replace it.

 

[Jack Briggs]

Re: S5 Active home button not working

I bought it used from someone about a month ago. I use it on Straight talk and do not have a AT&T account so I'm sure that wouldn't be much help.

Posted via the Android Central App

 

[Jack Briggs]

Re: S5 Active home button not working

Nobody else has this issue??

Posted via the Android Central App

 

[Kim Scrib]

Yes! I'm having this problem!

 

[Kim Scrib]

Nobody else has this issue??about an hour ago my home key stopped working too. Mines brand new from the at&tstore! It seems when I press on the button it's not pressing down properly. And, the other keys work fine.

Posted via the Android Central App

 

[BettysNephew]

Since it is so new, take it back and get another.

 

[UpTheDumper]

Re: S5 Active home button not working

Pull your battery for 15 minutes, worked for me.

~ take it all in

 

[kingdavid7373]

Re: S5 Active home button not working

Anyone have issues with s5 active home button not working, menu and back keys work fine. I have the Camo s5 active from AT&T button does not work, ive reset the phone and also used Samsung 300k tool to get to download mode and flashed stock firmware. Same issue, I am about to trade it for Iphone if I can't get this thing fixed. Battery died, let charge over night turned on and no home button working. Thanks for any and all help!

 

[kingdavid7373]

I have the same problem but when i opened my camera a took some pics i instinctively hit the home key and its working fine now