How do I log into my phone when it’s not showing the right keyboards?

[Android Central Question]

In a rush, I recently changed the password on my Samsung A10 phone to a letter password, that used to be a pin. But now when I try and log into my phone it only still tells me to enter a pin and only shows numbers. Now I don’t know how to get back into my phone.

 

[B. Diddy]

Welcome to Android Central! If it's asking for a PIN, then you most likely didn't actually change the screen lock to alphanumeric password. You already tried entering the old PIN?

See this: What to do if you forget your phone's PIN/password/pattern - Android Forums at AndroidCentral.com

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Try find my Samsung device to remotely unlock if your sign into your account on the device, if not factory reset in recovery