How do I play videos sent from someone to my Droid Turbo, keeps saying cannot play this video?

[AC Question]

How do I play videos sent from someone to my droid turbo. Keeps saying cannot play this video

I can send videos and they are received and played but if they send me one it will not play. I tried saving to gallery and still won't play

 

[B. Diddy]

Re: How do I play videos sent from someone to my droid turbo. Keeps saying cannot play this video

Welcome to Android Central! It's being sent via MMS? Is your mobile data on? Is your friend using an iPhone and sending you a QuickTime format? QuickTime (.MOV) format generally isn't supported on Android.

 

[ettermomx4]

Re: How do I play videos sent from someone to my droid turbo. Keeps saying cannot play this video

My boyfriend is having the exact same issue with the videos I send him sms with my note 4.

Posted via the Android Central App

 

[tony bag o donuts]

Re: How do I play videos sent from someone to my droid turbo. Keeps saying cannot play this video

Download Mx Player free version. It will download a code for you. See if that fixes the issue.

Posted via the Android Central App