Hi fellow techies! As of yesterday, I starting having a problem with what appears to be pop ups showing up randomly on my phone. It is a tiny rectangle that's about 6×1 in cm and has either a small gray x in the top right corner or a gray 'close' option, with an opt out option. It is not limited to popping up only when on a browser. It pops up even in apps and on my home screen, when all apps are closed. Tried Avast antivirus along with Advanced Mobile Care, Airpush detector, and Stopbadapp in hopes of identifying it and removing it, but to no avail...it still persists. I also opted out of ads on Google thinking that was it. Any idea what is causing this? Is it a form of Malware or Adware? How can I get rid of it?
Hi,
Ok so it seems I have had the same issue as posted. Out of no where without even downloading any new apps, files, email attachments in recent days, I started having ads pop up on my home screen and in other apps. A small "Opt-Out" button was overlayed on my screen on the bottom left side.
Note- My system resources also spiked dramatically when I first started having ads. Slowing down my phone as a whole.
No anti-virus programs that I have used have picked up anything.
Safe mode did verify that the ads are coming from a third party app.
I deleted multiple apps from my device until the overlay disappeared and I have stopped receiving any ads.
Without knowing for sure on what app was causing it, it seems like it was an old "video to audio" app I didn't use anymore.
Also I recommend making sure any google email accounts do NOT automatically download file attachments when the email is opened. For what ever reason that is set to default. Simply go into account settings to change it.
Phone: Galaxy S6
Android
Hope this helps,
-Nick
Ok so it seems I have had the same issue as posted. Out of no where without even downloading any new apps, files, email attachments in recent days, I started having ads pop up on my home screen and in other apps. A small "Opt-Out" button was overlayed on my screen on the bottom left side.
Note- My system resources also spiked dramatically when I first started having ads. Slowing down my phone as a whole.
No anti-virus programs that I have used have picked up anything.
Safe mode did verify that the ads are coming from a third party app.
I deleted multiple apps from my device until the overlay disappeared and I have stopped receiving any ads.
Without knowing for sure on what app was causing it, it seems like it was an old "video to audio" app I didn't use anymore.
Also I recommend making sure any google email accounts do NOT automatically download file attachments when the email is opened. For what ever reason that is set to default. Simply go into account settings to change it.
Phone: Galaxy S6
Android
Hope this helps,
-Nick
Here's what i did to get rid of 'consumercare-optout.com' ads that shows on my android phone. First i did uninstall the HD Wallpaper apps, nothing happen the ads still showing up.
Then i uninstalled these 3 programs 'paid apps gone free', 'find a way addictive puzzle' and nostalgic sliding puzzle game. I don't know which one of the 3 is the culprit but the ads never shows up.
Then i uninstalled these 3 programs 'paid apps gone free', 'find a way addictive puzzle' and nostalgic sliding puzzle game. I don't know which one of the 3 is the culprit but the ads never shows up.
Re: Traduzir para português remove invasive 'Opt Out' Pop Ups?
This happened to me starting yesterday. I was able to see the name of the app doing it, it was music download player. I've had this app for months and it just started doing it yesterday. I deleted it and no pop ups so far.
This happened to me starting yesterday. I was able to see the name of the app doing it, it was music download player. I've had this app for months and it just started doing it yesterday. I deleted it and no pop ups so far.
Last edited by a moderator:
I had this same problem and fixed it finally after 3 days! All you have to do is find the app with the adware and uninstall it. Took me forever and the culprit turned out to be Stubhub (so don't be fooled if you think only bootleg apps could have the adware).
I used the "lookout" app to identify the problem, a lifesaver.
I used the "lookout" app to identify the problem, a lifesaver.
Hi folks! I have the same fix that someone recently posted...
I had downloaded a new app on my phone, and the issue started. Some silly app for video game chat groups, not important or anything.
The issue 100% started when I downloaded this app. I had previously "uninstalled" by dragging the app to the uninstall trash can, but this apparently did not do the trick. I had to go into my settings, apps, and then uninstall from there.
Long story short: the fix is to delete all non-essential apps on your phone, and the problem will go away once you deleted the app that brought the pop ups with it.
Hope this helps!
I had downloaded a new app on my phone, and the issue started. Some silly app for video game chat groups, not important or anything.
The issue 100% started when I downloaded this app. I had previously "uninstalled" by dragging the app to the uninstall trash can, but this apparently did not do the trick. I had to go into my settings, apps, and then uninstall from there.
Long story short: the fix is to delete all non-essential apps on your phone, and the problem will go away once you deleted the app that brought the pop ups with it.
Hope this helps!
Re: Traduzir para português remove invasive 'Opt Out' Pop Ups?
One day I came out of the grocery store and my phone had a weird up date. Since then these ads have been showing up. After reading questions and replies, I know what to do.
I have a SG6 and there is no malware or viruses found on my phone. I know something ain't right! Wasting my time and money on spades.
Thanks
One day I came out of the grocery store and my phone had a weird up date. Since then these ads have been showing up. After reading questions and replies, I know what to do.
I have a SG6 and there is no malware or viruses found on my phone. I know something ain't right! Wasting my time and money on spades.
Thanks
EnkiTwo
New member
Pyromike1030
New member
I just turned off cookies and disabled ads then did cc cleaner and turned on max power save when I turned it back to full it fixed... I'll check back in a couple days to verify
What browser are you using instead? I should have thought that the trouble was more likely to be caused by the sites visited rather than by the browser, but I could be wrong.
I also think this comes from websites to download mp3 files such as mp3skullz so the way I removed it (not sure if it will appear when I restart my S8) is to run the default Device Maintenance tool that comes with Android and it will detect a background app which is the opt out nasty adware. If you click on fix now it will remove it at least for the time being and then you need to find out what is the background app. Hope this helps!!
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