My mom and I have an issue with two members of our family share plan. They just joined in the February billing cycle, so their first bill was obviously going to be crazy high. They were warned, especially as they didn't take my advice and billed $317 to our account for two phones, one smart, one dumb, that it was going to be expensive that first bill for them. The bill came around and the only money they paid was for the phones. I'm not stupid, they were trying to be sneaky and trick my mom into thinking they'd paid everything.
So, then we get to March and they haven't made a single payment and we get the April bill. I sorted it all out fairly so everyone paid for their line, access, and usage charges, plus those two's past due amount and subsequent late fee. We're eleven days away from the bill due date and when I added up their amount (390), they flipped out and decided they didn't have to pay that much. They don't realize that that also includes the Get it Now downloads, 411 calls, etc that aren't free, taxes, and a portion of the main access fee. And when I called them out on it, they decided that they still didn't owe that much. I managed to trick them into paying at least the past due that was left after my mom and I made our payments for March's bill, which meant that they paid over a hundred dollars less than they should have had to and now think they aren't responsible for.
My sister's credit isn't good enough to assume liability and her deadbeat husband refuses to call/lies and says he did call to have his credit checked to assume liability. They just don't want to pay and neither my mom nor I can afford to foot their bills, especially when they've been so rude about it. The early termination fees are going to be a lot, since the lines are brand-new, so it's looking that we'll have to suspend their lines and either force them to pay for that (they won't) or foot that bill ourselves (which we can't afford to, my mom is on disability and I'm a waitress paying for school).
My question is there anything possible we can do to get them off our lines? I'm going to need some creative ideas, because my mom has called twice and talked to the supervisor level and they haven't been able to do anything besides tell her they need to speak to "deadbeat husband." My mom has all the info for him, but can't find anyone to pose as him. Is there any way for a higher up rep to force the liability onto someone who doesn't have good credit? My mom has health issues and isn't supposed to be stressing out, because it can trigger her seizures, so I'm trying here as a last resort.
Thanks for any help!
So, then we get to March and they haven't made a single payment and we get the April bill. I sorted it all out fairly so everyone paid for their line, access, and usage charges, plus those two's past due amount and subsequent late fee. We're eleven days away from the bill due date and when I added up their amount (390), they flipped out and decided they didn't have to pay that much. They don't realize that that also includes the Get it Now downloads, 411 calls, etc that aren't free, taxes, and a portion of the main access fee. And when I called them out on it, they decided that they still didn't owe that much. I managed to trick them into paying at least the past due that was left after my mom and I made our payments for March's bill, which meant that they paid over a hundred dollars less than they should have had to and now think they aren't responsible for.
My sister's credit isn't good enough to assume liability and her deadbeat husband refuses to call/lies and says he did call to have his credit checked to assume liability. They just don't want to pay and neither my mom nor I can afford to foot their bills, especially when they've been so rude about it. The early termination fees are going to be a lot, since the lines are brand-new, so it's looking that we'll have to suspend their lines and either force them to pay for that (they won't) or foot that bill ourselves (which we can't afford to, my mom is on disability and I'm a waitress paying for school).
My question is there anything possible we can do to get them off our lines? I'm going to need some creative ideas, because my mom has called twice and talked to the supervisor level and they haven't been able to do anything besides tell her they need to speak to "deadbeat husband." My mom has all the info for him, but can't find anyone to pose as him. Is there any way for a higher up rep to force the liability onto someone who doesn't have good credit? My mom has health issues and isn't supposed to be stressing out, because it can trigger her seizures, so I'm trying here as a last resort.
Thanks for any help!
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