How to resolve "comm server started" problem in moto g4 plus.

[kailash_mobarsa]

I reset moto g4 pluse but after that i am getting problem of not charging, network issue and application are not working properly. so please let me know how to resolve the CQAtest and commserver started problem.

 

[Javier P]

Send proper details

Welcome to the forums. Could you give us more details? When and where are you getting that message? Can you post a screenshot?

 

[kailash_mobarsa]

Moto G4 Pluse battery is 0% when I plug it in power after started within a minute a android logo comes in left top corner of the screen and message comes on the screen " Commserver is started" so please let me know where is the problem.

 

[Javier P]

I just noticed that you edited your original post to add some details. This kind of error is usually related to rooted phones, is that your case?

First thing I'd try different chargers and see if they make any difference. You can disable the CQAtest app, go to settings - apps - show system - select CQAtest - force stop - clear data - disable, then restart the phone and see if the problem persists.

Also is there any special reason why did you do a reset? I imagine you mean a factory reset, right?

 

[kailash_mobarsa]

Hello Sir
Sir already disable the CQA test app on moto g4 plus but still the battery charging problem remains. Please suggest can flashing the phone with new operating system remove the problem.

 

[kailash_mobarsa]

What is the main reason why this problem occur.

 

[kailash_mobarsa]

I make factory reset to the moto g4 pluse phone and FRP.

 

[Javier P]

I make factory reset to the moto g4 pluse phone and FRP.

FRP is a very important security feature and can't be bypassed for obvious reasons. I'm sorry but we can't help you with that.