Hi
As per title, the screen in not turning on and does not appear to respond to touch, I tried SDK but the device is unauthorised so I couldn't do it that way. The remote unlock is off. I tried plugging it to a monitor via an adapter but I get a grey screen with padlock and when I connect a mouse to it no cursor appears. I have a lot of pictures and videos on internal storage that I really don't want to lose so any suggestions would be very appreciated
As per title, the screen in not turning on and does not appear to respond to touch, I tried SDK but the device is unauthorised so I couldn't do it that way. The remote unlock is off. I tried plugging it to a monitor via an adapter but I get a grey screen with padlock and when I connect a mouse to it no cursor appears. I have a lot of pictures and videos on internal storage that I really don't want to lose so any suggestions would be very appreciated