HTC One: No SIM Card Error

[mrgoatboy]

Re: No Sim Card Error

I *think* I may have tracked down a fix for this in cases where it isn't a loose sim card connection.

I did all the usual 'sticky tape on back of sim', 'hidden menu reset', 'factory reset','airplane mode on/off' to no avail. The following information, however, seems to have solved the problem, for me anyway.

The following information is cut and paste from an article posted at androidpolice. I won't link it directly as that may be considered rude here.

"It turns out that the problem is actually a combination of two bugs, one in the Android framework and one in the radio software, each ultimately causing the radio to crash and restart.."
If you are suffering from this bug, there are some workarounds available today. To begin with, many people have been able to prevent this issue by setting the radio to 'WCDMA only' instead of the default 'WCDMA preferred'. Keep in mind, this setting will only last until you restart your phone, at which time it resets back to default. Here's how:
Open your phone dialer
Enter: *#*#4636#*#*
Tap on 'Phone information'
Find the 'Set preferred network type' dropdown
Change the selection to WCDMA only



---------------------------------------------------------
You may wish to try the above and, if it works on your device, you can either flash a fix which is discussed on the original article, or I guess it will be addressed in the KitKat upgrade. Hopefully.

 

[Cath77]

Re: No Sim Card Error

I have been having the same no SIM card detected message on my one x for over a week and nothing has fixed it...I contacted HTC and was sent a new SIM tray but still nada! I love my phone and have tried the tape thing everyone has suggested and it doesn't work either :-( if anyone has any other ideas of fixes please help me!! thank you!

 

[hodan]

Re: No Sim Card Error

I got my One on launch day...just exchanged it for the SIM card error..and on my new One the screen is lifting! Lol. So, gonna get another new One, lol.

Posted via Android Central App

 

[Brian Rich]

Re: No Sim Card Error

I've had my HTC One X for nearly a year and a half and today, for the first time, I'm getting this No SIM card error. Never seen it before.

I tried to tape fix with three super clean layers of transparent tape and while it does fit in nice and snugly, it hasn't made a difference. I did the factory reset too and wipe all the apps and reinstalled all the system updates and nothing I do will get it to recognize the SIM. When I discovered the problem earlier today, I took it to the AT&T store and they said they'd never seen that problem before, but they replaced the SIM card so I have a brand new one and that didn't fix it. AT&T tech support on the phone did nothing to help, despite being on the phone with them for an hour. Phone is out of warranty and I didn't have insurance.

Guess I'm stuck borrowing my mom's old Galaxy SII until July. Bah.

 

[Brian Rich]

Re: No Sim Card Error

Hah, after the factory reset, the phone was able to go through the system updates and get to ICS that weren't available prior to the hard reset. It still didn't fix the problem, but then I tried the *#*# trick from above and I was screwing with the radio and signals and all that and at some point I fixed it and my phone is working again. Woo! No clue what actually did it, though...

 

[guitarfreak521]

Re: No Sim Card Error

Hi There Everyone! Ok I watched a few Youtube videos on how to cut your sim card and even uploaded a template online. I tried the the tape trick and sadly it still says "No Sim Card" Any ideas please?

 

[Kris101]

Re: No Sim Card Error

Have you tried slightly increasing the thickness of the tape by adding a second layer? I had to add another layer of tape, but haven't had the problem for over a year now, although not sure that getting the Sim card back out is going to be an easy task.

Sent from my HTC One using AC Forums mobile app

 

[cgardnervt]

Re: No Sim Card Error

I have had my phone now for over 6 months and never saw this! Until last night. I had to pop the SIM card out last night with the device off and re-insert it. So far it seems to have resolved it self. I hope it stays that way as well!

 

[James E1]

Re: No Sim Card Error

I have had my phone now for over 6 months and never saw this! Until last night. I had to pop the SIM card out last night with the device off and re-insert it. So far it seems to have resolved it self. I hope it stays that way as well!

I have had mine since day one and had no problem until it started getting cold. On days when it was cold I would have a problem on warm days no problem. Put 2 layers of clear tape on the back of sim card 8 weeks ago and have not had a problem since.

 

[Susan Ambrose Faith]

Re: No Sim Card Error

This makes me so mad! Now we're taping our phones so they work, Really!!!!

 

[Pankaj Thakur1]

Re: No Sim Card Error

thanks..i was about to cry when my 2day old phone does not recognise the sim.. But my phone is not htc one its a tab.that means its a problem with every android phone.i first thought my tab is a deffective piece and i just burn my cash off.,searched the web got many suggetions but in doing all goes in vain.,,.now got this idea gonna try it.,and will post here what will be happen.hope it will work asmany users are happy with this trick

 

[OzTexas]

Re: No Sim Card Error

So I have sat here and read most of the post regarding PUK ERROR, NO SIM CARD FOUND, etc etc. I've read the 'How to's' on fixes. What I have not read, and maybe I missed it, is the what can we "COLLECTIVELY" do to get an expensive piece of equipment replaced with a design that isn't flawed. I paid $199 for my HTC One X. I have loved this phone from day 1. That is until the No Sim card, or my now hated favorite, PUK LOCKED. First time I received a 'no sim card installed' error I ran down to ATT service center. To my face I was told, "Oh it's a bad sim card no problem, here's a new one." I feel like at that moment in the back of the service tech's mind he was saying, "Another sucker". I use my phone for work. Business calls, emails, text and remote PC access. In the begining (1st year with phone) I only had this issue once or twice. Mind you my phone is protectected my an Otterbox Defender series case. I have never dropped my phone, my phone has never been a submarine, let alone gotten rained on. After researching the internet, blogs etc. I'm finding out that HTC along with ATT knew of this issue pre launch time. I am sure the other wireless companies Sprint, blah blah....also were aware of the model issue under their carrier HTC product line. So in my opinion that makes whatever carrier you have complicite in a consumer fraud. Our carriers have us over a barrel. Think about it. If you have insurance it will cost you up to $150 for a replacement phone. If you do not have insurance, the cost of a new phone. God help you if you are only partially through your 2 year contract because if you are, $$$$$$$$ for a new phone. So back to the tape, glue, gum, stand on one foot and howl at the moon to make your phone work BS! Yesterday after 3 interrupted business calls (dropped) an internet disconnect all due to "NO SIM CARD" I intend on addressing this issue from a consumer fraud stand point. I will give both HTC and ATT the opprotunity to appease this dissatisfied consumer. If they can not do the right thing, then I as I believe all of us here should file consumer fraud complaints with the Office of the Attorney General in your state. Since ATT is based out of Dallas, Texas Iam hoping for a quicker resolve that a Class Action. Be kind but remember a wise lady once said: "Never go to bed mad. Stay up and fight" I will let you figure out who she was.

 

[OzTexas]

Re: No Sim Card Error

Demand Satisfaction from your carrier. Free replacement or upgraded phone (free) or file a complaint with your State Attorney General Office, dept of Consumer Fraud.

 

[timmyleeturner]

Re: No Sim Card Error

How do you take apart an HTC One to access the SIM?

 

[Joe Garreck1]

Re: No Sim Card Error

I am having the same issue on a Nexus 5.

 

[dpham00]

Re: No Sim Card Error

How do you take apart an HTC One to access the SIM?

Left side of the phone near the top. Video for reference


HTC One Micro SIM card insertion: http://youtu.be/CvBg2QezEEk


dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro

 

[smiley1224]

Re: No Sim Card Error

I am also having issues with my SIM card. I just purchased a Samsung galaxy note i717 and when I put my straight talk SIM card in it worked. The only thing I couldn't access was my data. So I called ST and they told me I had to purchase their activation kit so I did and transferred my number to the new SIM card. Now the phone won't recognize the new SIM card. When you go to the phone information it states IMEI (unknown) and if you try to update the data settings it says insert SIM card to access network services. Can anyone help me out. It didn't ask for a code but the guy I got it from says it is locked.

 

[Jason383]

Re: No Sim Card Error

Problem also occurred in M8.

 

[drone3]

A bit of tape on the back of the Sim card fixed the problem on my m7.

Posted via Android Central App

 

[Godwin Allert]

Great Suggestion. Thanks