HTC One Trade up coupon link to redeem the offer and process

[fz1jmp]

I see a lotta folks are looking for the address, here is the one I have on my document (more on that after);

HTC Trade Up Program
794 Industrial Court
Bloomfield Hills, MI 48302-9989

But here may be an issue. When I went into the link I posted at the top and put in my personal ID that HTC sent me on the original email, I printed out the merchandise return label which not only has the address I wrote, but a tracking number and a shipping voucher that goes with the product and has my trade up information. So, I hope the address helps, but you need somemore information I think.

 

[redpauly73]

Signed up with my id and did the process. Power went out and I did not print label. trying to get help with getting a label. can anyone help?

 

[Philip Griggs]

Has anyone actually received a Trade Up payment? I have sent inquiry after inquiry and get nothing but "we'll reply in 24 hours". No Reply. Went on Facebook HTC USA many time. No response. Phone #'s are either sales only or "we no longer represent HTC). Over a month since I did everything they asked, used their prepaid label, got their confirmation - and NOTHING since. (Note); Their Security Certificate at "Clover" is not valid so you have to use Chrome or something else than IE to use their Email site - and it still gives "24 hour" response and nothing.)

The phone is incredible and I really enjoy it. The Trade Up Program appears to be a farce and HTC doesn't seem to support it except in news releases

 

[Philip Griggs]

I have finally been able to get a name and number for the HTC Trade Up. "Megan" at (815) 431-8100 extension 12468 is supposedly the ONE person in charge of the program. So far - she is an answering machine. ALL of the other numbers that you find on the HTC sites are not valid any more. I'm calling every hour just to see if I can get ANY response. Anyone having better luck - please post it.