HTC U11 dual simcard Usage in the US. Does it really work ?

Hadduri

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Feb 7, 2018
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Hi,
I just bought HTC U11 dual sim card 128gb through a seller in New Jersy ... BUt I feel it is not working well. Any ideas? Am I the only one having issues ?
 

mfreeland

Well-known member
Apr 26, 2011
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It's an international version, not meant for use in the USA, although it may work on GSM networks like T-Mobile and AT&T, although may not work with all features or radio bands. It will not work on CDMA networks such as Verizon or Sprint.
 

anon(7901790)

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Oct 1, 2015
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Hadduri

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Feb 7, 2018
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anon(7901790)

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Oct 1, 2015
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Thanks for both feedback. Now, what should I do? I just had it for couple days. Is there a way I can make my calls better? I called both T-Mobile and HTC and they weren't of much help. Both blame the other side!!! Please help

What kind of problems are you having? Is it call quality? Calls being dropped? Slow data? All of the above?
 

James E1

Trusted Member
Mar 18, 2013
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Are you sure you have the Sim card in the correct tray. I read somewhere that someone else was having problems similar to yours on a U11+ and they had the Sim card in the wrong tray.
 

BigDinCA

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Jun 7, 2011
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Thanks for both feedback. Now, what should I do? I just had it for couple days. Is there a way I can make my calls better? I called both T-Mobile and HTC and they weren't of much help. Both blame the other side!!! Please help

Well you certainly can't blame either of them. HTC didn't sell that device here, so the same radios for the bands on the North American unlocked version aren't enabled on the device you have. You may need to look at rooting and installing custom software, or trying to install the latest US unlocked software from HTC. that may get you up and going, but probably wouldn't support a second SIM slot.
 

anon(7901790)

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Oct 1, 2015
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Well you certainly can't blame either of them. HTC didn't sell that device here, so the same radios for the bands on the North American unlocked version aren't enabled on the device you have. You may need to look at rooting and installing custom software, or trying to install the latest US unlocked software from HTC. that may get you up and going, but probably wouldn't support a second SIM slot.
Hmmm... That does make sense. Installing the US version OS/firmware may work.

I've never used an international unlocked version. I've only used Verizon phones which are SIM unlocked. I've never had a problem outside the US with them. The Lumia Icon (a Verizon exclusive) worked on more networks worldwide, than its international sister, the Lumia 930. Both phones were identical hardware wise.
 

BigDinCA

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Jun 7, 2011
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Just remember that no matter what you do, you won't be able to use the phone on Verizon's CDMA networks.
 

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