Question Huawei mate 20x

ihariff

New member
Jan 12, 2026
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Hi,

I am hoping someone can help please!

My phones memory was almost full and my son decided to download a game. My phone turned it self off and since I can't turn it back on. My power button has been broken for a while so can't restart it this way. When I plug my charger in then a red circle with a bolt sign comes up and then goes away 5 seconds later. I have tried connecting the phone to my laptop via the lead but the laptop is not picking up phone.

I want to be able to get all my data exported but I can't.

What are my options? If I change the battery would that resolve it or is it a software issue. Any help is greatly appreciated.
 
Welcome to AC!
It sounds like a repair shop would be able to assist you further and you'll have to decide if it's worth fixing or any data can be saved.
Go to a reputable shop.
 

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