I cannot access onedrive personal vault on android 16 does not open and always get A server error occurred. Please try again [2605].

[jaburmester]

I cannot access onedrive personal vault whith onedrive app on android 16 and always get "A server error occurred. Please try again [2605]".


Any ideas how to resolve issue?

 

[B. Diddy]

Welcome to Android Central! Which device do you have? Are you using mobile data or a wi-fi network? Also, are you using a VPN?

 

[jaburmester]

I have Google Pixel 10 Pro XL.

I am not using VPN.

I have tried using mobile data and wifi with same results.

 

[Laura Knotek]

Is this a work phone with an IT policy?

 

[jaburmester]

No not a work phone

 

[jaburmester]

On Andorid 12 with old phone (OnePlus 7 Pro) I had no issues.

On Android 16 with new phone (Google Pixel 10 Pro XL) I have issues.

 

[Laura Knotek]

I found this from Microsoft's site. https://learn.microsoft.com/en-us/a...ems-logging-into-onedrive-app-on-android-emai

Let us know if this helps.

 

[jaburmester]

The link did not help.

As stated previously I can get into OneDrive but when I try and go to personal vault with onedrive app I always get "A server error occurred. Please try again [2605]".

 

[Laura Knotek]

Here's another Microsoft's Answers link. https://learn.microsoft.com/en-us/a...ok-for-android-suddenly-becomes-non-functiona

 

[jaburmester]

Here's another Microsoft's Answers link. https://learn.microsoft.com/en-us/a...ok-for-android-suddenly-becomes-non-functiona

The link you have given is for outlook for android and not onedrive.