I did a factory reset on my Galaxy Tab 3 and now it won't read the SD card, can I please get some help?

[AC Question]

I did a factory reset on Galaxy tab 3 and now it wont read the SD card... help!

My Galaxy Tab 3 8" was having some problems freezing and shutting its self down when I was doing pre-installed software updates. I ended up having to do a factory reset. Now it shows the mounted SD card and the folders but all the files are empty. There is over 2 gig used on the SD card so I know there is still stuff on it. I tried it in my PC and it did the same thing...shows the folders and the space they are using but no files.

 

[B. Diddy]

Re: I did a factory reset on Galaxy tab 3 and now it wont read the SD card... help!

Welcome to Android Central! Was the card still in the tablet when you did the factory reset? Although a factory reset isn't supposed to affect the SD card, I've seen posts where people describe problems with the card after the reset. Try unmounting the card in Settings>Storage, remove it, and insert it into your computer. Then run chkdsk to look for bad sectors: http://forums.androidcentral.com/am...guide-using-chkdsk-fix-corrupted-sd-card.html