I feel like Samsung owes us some answers - S20 Ultra

I wouldn't hold your breath on a Note 20+ on the normal release schedule. Even if the virus is put in check by this summer, the world economy is going to be in a world of hurt.
 
The only way you might be heard and get an answer... be a shareholder and participate in a meeting like below. At least it looks like from the video that the camera update is coming out... Exynos variant first. Sounds the the Exynos variant needs the most help right now.

https://www.youtube.com/watch?v=iqMeCNp9mLs&t=148s

Considering we spent 1400 on a phone that has incomplete camera software, on the basis that the camera may or may not be fixed eventually. And to what degree? Software can't totally make up for a hardware flaw.

And what about 1440p w 120 hz refresh rate? Coming or not? I feel like I deserve some answers before my return period ends and if I don't get them I will be returning the phone.

I do love the phone but the camera is virtually unacceptable by my standards.. if it was a $1000 phone maybe, but not at this price point.
 
Don't buy into the the update is rolling out. Yeah it's been rolling out from the last few weeks. Return the phone if you are not comfortable and still in the return period. The supposed camera update whenever it comes to your region/carrier or whatever million criteria Samsung has may or may not fix this issue. Personally I don't care that much about the camera and it isn't dumpster fire for me to worry but don't trust software updates to fix especially if you are in 50-50 if you want to keep or not. Return it and you can always buy later if things are improved drastically in your view.

Facts Return it for a new device if that does have the same issue. Abandon ship.
Fortunately my daughter's were one of there ones I call the good batch.

So far everything works great!