Rukbat Retired Moderator Feb 12, 2012 44,532 46 48 May 22, 2016 #2 That usually means that the camera module (hardware) is bad and has to be replaced.
B. Diddy Senior Ambassador Moderator Mar 9, 2012 169,287 10,568 113 May 22, 2016 #3 Welcome to Android Central! Does it happen in Safe Mode? If so, then some app you installed might be interfering with the camera function. https://support.t-mobile.com/docs/DOC-22682
Welcome to Android Central! Does it happen in Safe Mode? If so, then some app you installed might be interfering with the camera function. https://support.t-mobile.com/docs/DOC-22682