I hard reset my Samsung Galaxy S6 but stuck on end license agreement and won’t launch

[Android Central Question]

Due to battery issues, I was forced to hard reset my Samsung Galaxy S6. After factory reset, I reboot the phone and “Welcome” appears where you need to choose language. After I chose the language, I clicked “Next”. The next page is the wifi section. When I was already connected to wifi, I clicked “Next” again, and transferred me to Samsung End License Agreement. I ticked the box to check everything and clicked “Next”. When a pop up appears, I clicked “Agree”. Then I was transferred to the “Welcome” page again to choose the language. The same process repeats after End License Agreement. I was stuck with the it and the phone won’t launch. How can I fix this? By the way, my phone was unlocked when I bought it.

Thank you.

 

[B. Diddy]

Welcome to Android Central! Try doing another factory reset using the hardware key method: https://support.t-mobile.com/docs/DOC-27579

 

[JessM24]

Hi! I’m the one who ask the question on this thread. I did factory reset 3 times already but it’s still the same. I was still stuck at EULA and just keeps going back to “Welcome” where you have to choose language over again. Any other recommendation? I’m using unlocked Samsung S6 G920T. Help please.

 

[B. Diddy]

That suggests the firmware is corrupt, so you can try to reinstall the firmware using Smart Switch (http://www.sammobile.com/forum/showthread.php?t=29914) or Odin (http://forums.androidcentral.com/am...w-flash-stock-rom-via-odin-new-interface.html). Or if you're in the US, go to your nearest Best Buy and ask the Samsung rep there to reflash the firmware.

 

[JessM24]

I was just wondering....what can be the reason for a firmware to be corrupted?

 

[B. Diddy]

I can't tell you exactly how it happens, but it's definitely something that can occur. (Sorry, I'm not expert enough for that level of explanation!)