I have a G4, you have questions — ask away!

[anon(782252)]

I use my phone to communicate with my daughter and granddaughter,
So need to text videos and do things like FaceTime.

My daughter is an Apple geek, but when I was forced to get a new phone recently,
(Old one died). The Sales people sold me on the fact that the LG 4 was as good as the IPhone for less money.

I cannot text videos, no matter how short, and am wondering if this is a phone issue of a Sprint problem.
Also, have not found a chat app that I can use between my LG and her iPhone that is not blurry and inconsistent.

Any help with these questions?

After being with Sprint for 15+ years (switched just recently to T-Mobile) and having the G4 on Sprint for 5 months, not being able to text videos is most likely a Sprint issue. Had the same problem randomly on several phones. I eventually just settled on uploading the videos to OneDrive or any other cloud storage and texting the link to the video. You could also try sending the video via WhatsApp or Hangouts since those are chat clients and not texting.

Hangouts could also be used for video calls.

 

[traci rae]

hi hows it going? ok i bought the lg g4 from someone stranger on craigslist we factory rest it now it just takes me to the part about setting up a google account well i put mine in , but its asking for the gmail account that was previously on the device?

 

[Skooby_Snacks]

Any help with these questions?

Can't really help you with your questions but I just wanted to throw my 2c in.

My daughter is an Apple geek, but when I was forced to get a new phone recently,
(Old one died). The Sales people sold me on the fact that the LG 4 was as good as the IPhone for less money.

The vast majority of those "sales reps" in cellphone stores are idiots but in this case, he (or she) was absolutely right. Don't let the troubles with your new G4 dismay you. I've been using mine for about 3 months now and I absolutely love it.

hi hows it going? ok i bought the lg g4 from someone stranger on craigslist we factory rest it now it just takes me to the part about setting up a google account well i put mine in , but its asking for the gmail account that was previously on the device?

If you really did a factory reset, it should NOT be asking for information on the previous gmail account as it would have been erased during the factory reset. Be that as it may, there is a easy way to verify if it retained the old google account or not. Go to:
1) Settings
2) Under the 'General' category > Accounts
3) At the top you'll see auto sync and then 2 options listed. (Email and Google). Tap on the Google.
4) If you see a gmail account other than your own, select it. In the next screen, you'll be able to delete it.
5) In the top RIGHT corner of the screen, you should see 3 little dots. Tap on it to see the list of options. Delete (it may say "remove") account.
6) Done.

 

[crewroberts]

My knock code won't open my LG G4 even after double tap, won't let me turn off either to restart. It's happened once before but suddenly started. It's putting me in a very difficult communication situation right now

 

[Paynetraveler]

Hi,

I somehow accidently set my gmail setting on my LG G4 so that it asks me if I want to delete an email after I choose delete. It's annoying. How can I change that to delete my emails when I hit delete without the added security of a second pop up?
Cindy

 

[ShaneRay]

Hi,

I somehow accidently set my gmail setting on my LG G4 so that it asks me if I want to delete an email after I choose delete. It's annoying. How can I change that to delete my emails when I hit delete without the added security of a second pop up?
Cindy

It's in Gmail settings. Scroll to the bottom.

 

[anon(782252)]

Hi,

I somehow accidently set my gmail setting on my LG G4 so that it asks me if I want to delete an email after I choose delete. It's annoying. How can I change that to delete my emails when I hit delete without the added security of a second pop up?
Cindy

Open Gmail, go to settings, then general settings, scroll to the bottom.

 

[Rocono]

I just got my G4 a week ago and loaded a few Apps. Now I have a solid, white, square box in the left end of the Notification bar. Do you know what it is and how to get rid of it?
Thanks.

 

[Jim_in_VA]

is there a notification when you swipe down?

 

[Rocono]

is there a notification when you swipe down?

 

[Rocono]

The Intellicast weather app shows me weather conditions. The white square shows up where the temperature use to display. Now there's no number, just the white square. If I force stop the app, the white square goes away. How do I get the temperature back on the notifications bar?

 

[Shawn_S]

The Intellicast weather app shows me weather conditions. The white square shows up where the temperature use to display. Now there's no number, just the white square. If I force stop the app, the white square goes away. How do I get the temperature back on the notifications bar?

I would clear cache and data. Uninstall then reinstall the app. That should clear it up, if not a recent update could''ve caused the issue.

If the above steps don't help I would email the developer.

 

[Shakeyy2]

today I've noticed that when I open apps or exit them with the return button there isnt any visual effect, the screen just changes immediately instead of having a swaping like effect, its kinda hard to explain.
Anyway hope theres a solution for this
Thanks

 

[Jim_in_VA]

you need to go into settings>developer options>animations to turn it on

 

[JanetBrad]

This is probably stupid, but I just got a G4 and can't seem to be able to change ringtones for different groups. I set up groups, but only my main ringtone seems to be in use. This also holds true for my alarms.

 

[Jon Moltz]

The message app has a notification reminder on it for every 2 minutes and wondering how you can turn it off

 

[Kae Smith]

HI- Did LG mention if Sprint will be offering this???

Thanks!

 

[Merciix3]

Does the LG G4 with S/N 507 have motherboard issues? Or only S/N 505 and 506? I bought it in 5 January and I can return the phone until 5 February, what should I do? I really like the phone (the battery is just.. ok)

 

[Mooncatt]

Does the LG G4 with S/N 507 have motherboard issues? Or only S/N 505 and 506? I bought it in 5 January and I can return the phone until 5 February, what should I do? I really like the phone (the battery is just.. ok)

Everything I've read suggests phones made before September may be susceptible, so S/N 505-508.

 

[genapps]

How is your experience with the battery life with LTE?