I just got hit for$1000

[trucksmoveamerica#AC]

Nope. Samsung keeps telling me to go to Fed ex. Fed ex called the cops on me for my insistent calling. They told me not to call them anymore.

I'm giving them a week off and I'm calling them again. They aren't getting away with this

Sorry to hear that. This happened to me one time, fortunately the phone finally showed up. FedEx is a terrible company. Samsung needs to change everything to UPS.

 

[Talderon]

Sorry to hear that. This happened to me one time, fortunately the phone finally showed up. FedEx is a terrible company. Samsung needs to change everything to UPS.

I agree, FedEx is just terrible. I remember ordering a monitor once and even took a 1/2 day off work to sit and wait for deliver. The FedEx driver showed up and decided he didn't want to unload the huge things and just marked it as "Customer not present" even though I was there waiting. So I had to wait yet another day for the regular driver to get my monitor.

 

[mustang7757]

I agree, FedEx is just terrible. I remember ordering a monitor once and even took a 1/2 day off work to sit and wait for deliver. The FedEx driver showed up and decided he didn't want to unload the huge things and just marked it as "Customer not present" even though I was there waiting. So I had to wait yet another day for the regular driver to get my monitor.

That sucks when they do that

 

[bearone2]

He can't take it to a Verizon store, he bought it from Samsung.

my mistake by mentioning verizon!!

i had 2 choices, ups or verizon, i dropped my trade-in off at a verizon store....wasn't taking any chances!!

 

[Talderon]

my mistake by mentioning verizon!!

i had 2 choices, ups or verizon, i dropped my trade-in off at a verizon store....wasn't taking any chances!!

I will have to see if T-Mobile has this option the next time I upgrade. I think this would be the safest bet because when they take your trade in at the store, they put all kinds of notes in and can't deny that they got it. lol

 

[AndroidFanboy8]

This really is a FEDEX issue as you got the receipt of return package accepted.

 

[trucksmoveamerica#AC]

I will have to see if T-Mobile has this option the next time I upgrade. I think this would be the safest bet because when they take your trade in at the store, they put all kinds of notes in and can't deny that they got it. lol

If you bought it direct from Samsung you have to mail it in to Samsung.

 

[donebrasko]

Still no results. FedEx says Samsung needs to file a claim. Samsung says that I need to wait for the package to arrive.

I guess the next step will require the police to be called by one of us out of the 3.