- Jan 14, 2016
- 1
- 0
- 0
Phone: Samsung galaxy s5
Problem: attempting to play a video that was recorded on my phone, only get a message saying "sorry, this video can not be played" no further details
Things I've tried: removing/ reinstalling battery
Removing/reinstalling sd card
Formatting sd card
Two different kinds of media converters
Three different kinds of video players
The only thing I notice about the file is that when I look at the videos details it doesn't say that the video has a duration, and it doesn't give me the video size which I usually have set at 1080p.
It only tells me that the file is 1.94 gbs and when it was created and where it is located.
Problem: attempting to play a video that was recorded on my phone, only get a message saying "sorry, this video can not be played" no further details
Things I've tried: removing/ reinstalling battery
Removing/reinstalling sd card
Formatting sd card
Two different kinds of media converters
Three different kinds of video players
The only thing I notice about the file is that when I look at the videos details it doesn't say that the video has a duration, and it doesn't give me the video size which I usually have set at 1080p.
It only tells me that the file is 1.94 gbs and when it was created and where it is located.