If your Note 7 is fine should you still exchange it?

[Marcjcd]

I too am not going to panic about this. I will exchange for a new phone, but I'm waiting until AT&T gets new Note 7s.

EXACTLY what Im going to do. I will exchange my Note 7 for another Note 7 ONLY. I will wait until they have new replacement models and exchange then. In the meantime my phone hasn't had any issues since i received it Thursday before release and I will continue to use it

 

[felloffthetruck]

I'm just wondering how we can be sure the phone we are exchanging for is the new and improved model?

I guess it will be a couple of weeks before the stores get the new phones anyhow.

 

[MizWylie]

I'm just wondering how we can be sure the phone we are exchanging for is the new and improved model?

I guess it will be a couple of weeks before the stores get the new phones anyhow.

Because the carriers are returning all their stock.

 

[toenail_flicker]

Plus, if you don't and you burst into flames with your phone Samsung is just going to laugh at you. You'd be liable, and kind of crispy, and not the good kind of crispy.

ROFL!

 

[toenail_flicker]

If mine blows up I'll just call my local "Ambulance Chasing Lawyer" and wait for the FAT check to arrive.

IF you do that - don't return and don't exchange - there will be only BIG, FAT bills arriving. YOU will be the one liable for all damages - yours, your landlord's, your car's, or whatever burns or get caught in the damage blowout. Just sayin'.

 

[Jimmy Bernstein]

No way man....the phone is WATERPROOF! If there's a minor flame-related inconvenience, just spray it down a bit, like you would a pesky kitten.

 

[recDNA]

IF you do that - don't return and don't exchange - there will be only BIG, FAT bills arriving. YOU will be the one liable for all damages - yours, your landlord's, your car's, or whatever burns or get caught in the damage blowout. Just sayin'.

Not necessarily. I have never personally been informed by VZW nor Samsung of the recall. If they haven't contacted you not everyone reads AC.

 

[donm527]

I love these posts were people say their phone is been perfect ... The phone has only been out two whole weeks! The long as someone's had the phone is probably two weeks! The majority of people you hope your phone is near perfect... Honeymoon period.

The most you should hear about the first month or so...is about people talking about lag about battery life about getting scratches on their screens... Not 30 phones exploding in the first two weeks of release . I don't know how big the batch of batteries it was a Samsung wanted to Nippet in the bud now before you start to hear numbers in the 300s . Two or three instances reported and it cost them 7 billion and marketcap to their stock. They waited until after trading Friday to announce the recall and soften any further drop in the market coming into next week . Just imagine if they didn't act sooner and you got that 300 number their stock would be Diving .

Two weeks into release and they had a full recall. People say US phones didn't use the battery but Samsung is not confirming that go giving you the ability to be absolutely sure. You really want to take the chance and leave your phone charging in your house unattended. If they're giving you a new phone no hassle and I don't understand why people just can't take it when opportunity arises .

My Verizon Note 7 has been pretty much perfect except the SD card mounting/unmounting problem I discovered yesterday. :-\

If your Note 7 is fine should you still exchange it when the new ones are available?

 

[toenail_flicker]

Not necessarily. I have never personally been informed by VZW nor Samsung of the recall. If they haven't contacted you not everyone reads AC.

Clearly you haven't been to either companies news room. Nothing says they have to contact you personally. This is a voluntary recall and not yet mandatory, though I do expect it to go that way. Time will tell. Once the CPSC gets involved then you will be notified. Or when your phone is ready.

I tried to find a Verizon link to what they are doing. I know there's info at the top of the forum. Whatever is there is their official statement and your current notification. I'll see if I can dig it up for you.

Samsung
Samsung Establishes U.S. Product Exchange Program for Galaxy Note7 - Samsung Newsroom

Verizon - first story has an update discussing it.
https://forums.androidcentral.com/e...rizon-preorders-start-tomorrow&token=4zTSV2R8

 

[recDNA]

I'm just saying that is a basis for a suit.

 

[akin_t]

The National News claimed Samsung would provide new phones to providers in a couple of weeks. If true and I had known before returning mine I may have kept it. Still, I find it hard to believe that Samsung could solve the problems build all new phones in 2 weeks. If there are new phones in 2 weeks any improvement will just be software imo

This is the biggest wtf moment regarding the whole thing.

I find it incredible that 2 weeks is all it takes to redesign, revalidate & replace all the phones they sold since August 18th.

I don't know what the issue is, but I'm guessing they're simply excluding the vendors with the bad cells and the design is exactly the same. It's the only thing that makes sense. Nothing is being redesigned.

 

[MizWylie]

I'm just saying that is a basis for a suit.

Then felloffthetruck better wipe his browser history before he turns into hickory smoked bacon.

 

[Jewels81]

No way man....the phone is WATERPROOF! If there's a minor flame-related inconvenience, just spray it down a bit, like you would a pesky kitten.

Lol It's water resistant not waterproof.

 

[Abhijeet Nagawade]

No matter if the replacement is good or not but by not replacing we become liable for any casualties and not Samsung

 

[Katrina White1]

Then felloffthetruck better wipe his browser history before he turns into hickory smoked bacon.

LOL... It's out there now, never to be taken back. Forever lost to the powers of the internet!

 

[recDNA]

No matter if the replacement is good or not but by not replacing we become liable for any casualties and not Samsung

Why?

 

[jhimmel]

My Verizon Note 7 has been pretty much perfect except the SD card mounting/unmounting problem I discovered yesterday. :-\

If your Note 7 is fine should you still exchange it when the new ones are available?

I don't think you have any way of knowing if yours is "fine". Just because it is fine today doesn't mean it won't spontaneously combust tomorrow, next week, next month, or next year.

I know how you feel though. Mine performs great, excellent battery life, and barely gets more than warm - even while charging. I'm almost afraid that I might get one with more " faults" when I exchange. Just hoping for the best.

 

[jgraves1107]

Actually liability falls on Verizon and Samsung if they do not email, text, call, or send a letter. Like I said samsung says mine is fine since it has not gotten hot. There whole thing is I can exchange it under this voluntary recall. They have not found the 820 chipped phones bad, just the international version. Maybe the battery is not really the issue here. Maybe the chip is the issue causing the battery to appear faulty.

 

[MizWylie]

I don't think you have any way of knowing if yours is "fine". Just because it is fine today doesn't mean it won't spontaneously combust tomorrow, next week, next month, or next year.

I know how you feel though. Mine performs great, excellent battery life, and barely gets more than warm - even while charging. I'm almost afraid that I might get one with more " faults" when I exchange. Just hoping for the best.

See, that's what I'm worried about too. If I stick with the Note 7 what's going to happen? But I love the phone, and nothing at this very minute compares to it for me. I've shopped around last night and today and nothing will make me happy at this point if it's not a Note 7, but on the other hand I don't want another Skynet incident

 

[Katrina White1]

Why?

Because they're telling u the product is faulty and to return it. Once you've been warned, it's pretty much use at your own risk. And there's no saying you didn't know. You're here on the www.