If your Note 7 is fine should you still exchange it?

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Mine is already returned. I'm speaking in generalities.. Most people do not hang out on vzw nor ac. I bet a pretty high percentage have no idea
 
Because they're telling u the product is faulty and to return it. Once you've been warned, it's pretty much use at your own risk. And there's no saying you didn't know. You're here on the www.
No. Replacement or new phones are supposed to be fine. Warning only applies to phones that are not turned in for recall. Even they you are covered if you never receive a letter or email informing you of the recall.
 
Ok someone post a U.S. version that has burnt up please. Verizon says turn it in if you want, but they have no idea if Samsung is sending replacements to the Verizon version. Lady I spome with in Tech support said she has hers and ain't giving it up, so wonder why. Rep at the store is still running around with his and said it should have blown up by now. He thinks they are recalling because they want to make sure no bad batteries got to the U.S.
 
So I went into the att store today to exchange it and pretty much let the sales guy talk me out of it. I didn't really want to get something else, but felt like I probably should take it in. So now I'm second guessing myself. His line of bs included statements like, "you'd be downgrading," and "there's only a really small number of phones that are affected," and "it will be two months before the new Notes are out." he also said Samsung will be sending out something when the new Notes are ready, and letting people exchange them. So just not sure what I should do. Oh, when I mentioned I would only be downgrading until the new Notes are out, he "hadn't heard that." There's no way att can cheap out and give us refurbished Notes, right?
 
So I went into the att store today to exchange it and pretty much let the sales guy talk me out of it. I didn't really want to get something else, but felt like I probably should take it in. So now I'm second guessing myself. His line of bs included statements like, "you'd be downgrading," and "there's only a really small number of phones that are affected," and "it will be two months before the new Notes are out." he also said Samsung will be sending out something when the new Notes are ready, and letting people exchange them. So just not sure what I should do. Oh, when I mentioned I would only be downgrading until the new Notes are out, he "hadn't heard that." There's no way att can cheap out and give us refurbished Notes, right?
That's them trying to save time and money. Sprint will swap out temporarily while we wait if we want, but I'm not interested.
 
Said this a lot of times, but yes. You should still exchange it for a new one to be absolutely sure that you're on the safe side.

Battery explosions are no joke. Don't try to assume whether your device is fine or not. Just get it done.

It's going to take time, sure, but it's a minor cost for much better peace-of-mind.
 
This is the best android device I have ever owned hands down. Usually an iPhone guy here. I will replace it when they get new ones for sure. But getting rid of it early will never happen. I'm obsessed with it. They will have to pry it from my crispy dead hands!!
 
The National News claimed Samsung would provide new phones to providers in a couple of weeks. If true and I had known before returning mine I may have kept it. Still, I find it hard to believe that Samsung could solve the problems build all new phones in 2 weeks. If there are new phones in 2 weeks any improvement will just be software imo

No..

They build phones, millions of them, mass production. All that is needed is different batteries. There won't be software changes.
 
No..

They build phones, millions of them, mass production. All that is needed is different batteries. There won't be software changes.
Agreed When I wrote that I hadn't heard cause was discovered and guessed it was a charging algorithm. I am surprised they manufacture that fast I must admit. They can build over a million N7 phones a week? Impressive. Must be a lot of jobs in manufacturing in Korea. Makes me sad we don' t build more in USA
 
People.. Samsung is spending millions to do this, stopping release and sales of their flagship device.

This alone should tell you everything you need to know. Samsung is in the business to out out great phones and make a lot of money and have a reputation for a great product.

What they are doing seems very counterproductive to that goal.

If the person that makes the phone tells you, you phone is dangerous enough we are willing to suspend the release and sales of our FLAGSHIP DEVICE and replace your phone.. You should do it, no question.
 
Agreed When I wrote that I hadn't heard cause was discovered and guessed it was a charging algorithm. I am surprised they manufacture that fast I must admit. They can build over a million N7 phones a week? Impressive. Must be a lot of jobs in manufacturing in Korea. Makes me sad we don' t build more in USA
Actually, they have multiple factories. South Korea is just one country where the Note7 is manufactured.

It's also manufactured in China and Vietnam. My Note7, for instance, is made in Vietnam, on the 8th of August.

Apparently, the Foxconn plant in China was able to produce over 500,000 iPhone 5s units in one day at one point. That's insane.
 
Agreed When I wrote that I hadn't heard cause was discovered and guessed it was a charging algorithm. I am surprised they manufacture that fast I must admit. They can build over a million N7 phones a week? Impressive. Must be a lot of jobs in manufacturing in Korea. Makes me sad we don' t build more in USA
Sure they can. They manufacturer in 3 countries. It is a matter of putting the new batteries in.

They do this daily, probably 24/7.
 
People.. Samsung is spending millions to do this, stopping release and sales of their flagship device.

This alone should tell you everything you need to know. Samsung is in the business to out out great phones and make a lot of money and have a reputation for a great product.

What they are doing seems very counterproductive to that goal.

If the person that makes the phone tells you, you phone is dangerous enough we are willing to suspend the release and sales of our FLAGSHIP DEVICE and replace your phone.. You should do it, no question.

Ultimately, they are doing this to save face. It's more of a PR issue I believe than a question of every GN7 they made being a ticking time bomb. Let's try not to be too paranoid about it. If someone's phone has acted normally with no anomalies, why panic? Sure, exchanging it will be a good idea, but isn't a necessary course of action to save your life.
 
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