I'm confused. Please help me get the right P20 Pro version.

I'm not sure if I should reply to this or start another thread, but I'll post here first. I'm in the same situation as the original poster. I've found that the CLT-L04 is a bit cheaper than the international versions, but from what I see so far, the Bell Mobility and Rogers versions are different. I got the version from Rogers, unknowingly, and it only lists a few LTE bands on the box. Here's a longer version of my story:

There was a choice when purchasing the P20 Pro- a single-sim international version (L-09), a dual-sim international version (L-29) and a version that my initial research indicated was a Canadian version for Bell Mobility. I called them and they said that it had all the major LTE bands except those for use in China. But when I got the phone, it had a Rogers Wireless (also Canada) app in it and had only the following bands listed on the box- FDD LTE B2/B3/B4/B5/B7/B28; UMTS B8/B1/B2/B5/AWS; GSM B5/B8/B3/B2. I called Huawei and they told me that all CLT-L04's are the same, but based on the bands listed on the box, this doesn't seem to be the case. I've since read that this model was sold in Mexico as well. I know that carriers often specify bands on the phones for their own use. Now I'm trying to figure out if I should return the phone and get the international model which costs a bit more than this one did. I've read that AT&T's main bands are 12 and 17, so is it wise to try to use this phone long-term on AT&T or one of its MVNOs?

This phone is for my sister and she has been trying the phone compared to her Umidigi Power and says she gets better coverage (rural northwest CT) but I'm concerned that it's defaulting to 3G or that she may not get coverage in other areas. Using LTE Discovery, the phone in question is using band 4 where it is now, while another phone on AT&T (Cricket) is on band 17. About ten miles away, both are using band 2.

She can return the phone and get an international model for not much more money, but I want to see if it's necessary before going through the hassle.

Any insights?

Thanks,
Ed
 
Well, through contributors on other forums and through using LTE Discovery, it seems the phone is using band 17, not listed on the box, so I guess I can trust that the bands listed on the box are not the only ones it uses. Also, someone reminded me that if the phone was for use by Rogers Wireless in Canada, it must use bands 12 and 17. So I think we're ok using it on AT&T and its MVNO's.
 

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