Inner screen protector separation at the fold

[neo999]

Hey all, I've had my Fold 5 15 months and the inner screen protector is starting to peel away from the screen at the bottom in the crease. Anyone have a similar issue?

 

[mustang7757]

I think Samsung offers 1 time replacement or 25.00 don't remember

 

[neo999]

I think Samsung offers 1 time replacement or 25.00 don't remember

Thanks. Found a Samsung repair shop close by. I'll have to ask them.

 

[mustang7757]

Thanks. Found a Samsung repair shop close by. I'll have to ask them.

Check in the Samsung members app or u can communicate with them through there

 

[BijouVixen]

Hey all, I've had my Fold 5 15 months and the inner screen protector is starting to peel away from the screen at the bottom in the crease. Anyone have a similar issue?

Each of my Samsung Folds has the protective layer deteriorate and crease within a year of owning one.

Luckily I have a Samsung service Center like not even 20 minutes from me so each time I'd bring my cell there and the guys would always do it for free. I was known there in a first name basis haaaaaa

I now have a Pixel Fold ....... long and behold the same thing is happening to it but ofc there's no Google Repair Center and probably one of the reasons why I'll be going back to Samsung soon. I'll just deal with the freaking screen for a few more months although it does make me cringe each and every time I notice it uggggggh

 

[werkx]

Glad you're able to get a replacement without too much trouble. I don't want to jinx it but so far no issues here with F5 for about a year or so.

 

[neo999]

This has been frustrating. I've been to 2 different ubreakifix shops which are supposed to be Samsung certified repair facilities, and the inner screen protector is separating at the crease again. I thought it would stick this time, but after 2 weeks the separation started again. Is this what I have to expect going forward? Can Samsung Care Centers actually get it right? It's not easy getting a convenient appt with them.

Would love to hear others experiences.

 

[mustang7757]

This has been frustrating. I've been to 2 different ubreakifix shops which are supposed to be Samsung certified repair facilities, and the inner screen protector is separating at the crease again. I thought it would stick this time, but after 2 weeks the separation started again. Is this what I have to expect going forward? Can Samsung Care Centers actually get it right? It's not easy getting a convenient appt with them.

Would love to hear others experiences.

Do you have a Samsung Experience store near you ? Or maybe send the device in to Samsung?