Re: Best Buy Mobile lets me keep Unlimited Data Plan on Verizon?
so here is a story for the ages. I am looking at doing this, but also thinking I am going to go to more everything as I have 3 unlimited lines, but need to change a regular phone to a smartphone, and I can't change this line over and would have to get a whole additional data plan.
So I go to the vzw store, which I have vowed I would never do, but it is in a tax free state, and I live in a taxable state, but on the border, so if you upgrade, you pay no tax vs. full tax if I do this online or via CS.
I go thru a few scenarios, and decide I don't want to do this, I am going to keep my unlimited and try to do the BB upgrade.
So I get home, after waiting 90 minutes to speak to a rep in the store, who knew absolutely nothing, and confirmed why I should never go there, login to bb and , bang, the friggin rep changed my plan. I am not on unlimited anymore, I am on a more everything! WTF.
I call vzw immediately, and the CS rep can't put me back on unlimited immediately, there are no codes for this she can use. She must send an email explaining what happened to her supervisor, who has to allow this to happen. She says there is no reason that it shouldn't happen, but it will take a day or 3 till that happens. But no guarantees. In the meantime, I am frozen out, I can't do the BB upgrade.
NEVER NEVER NEVER EVER GO INTO A VZW STORE!