Is my screen just broken (blacked screen) or is the entire phone broken?

[adoringAJLee]

So, I ended up throwing my phone with full force to the ground on Friday. (don't ask why because I don't want to talk about it. Friday was a really awful day for me) My screen protector cracked, but not my actual screen which surprised me. So, I when I tried to turn my phone on, it would just vibrate, but the screen will remain black. So,I know the phone turns on because it vibrates and I feel the phone heating up like normal, but the screen just remains black. Also, when I plug it in the charger, the LED light isn't red but the phone vibrates. So, does this mean that the screen is just broken and I need to get it replaced? Thanks for the help.

P.S. I have a new phone (LG V10). If you're wondering why I want to try and fix my old phone, the reason is that I didn't backup everything from the G3 so I don't have everything. I got most of the important stuff on the V10, but there are still important things I need from the G3.

 

[sydneycooper1979]

Hello! It sounds like you damaged several internals when you dropped it. It's hard to say. Is there anywhere you can take it to have it looked at?

 

[adoringAJLee]

There is a store in my mall that fix screens such as cracked screens and replacing screens that are black. I can take it to them to see if they know.

 

[sydneycooper1979]

Oh good! I think that would be your best bet.

 

[xocomaox]

You should be able to boot the phone (it may or may not be booting, but if it's just the screen then it should boot normally) and then stick a usb cable into it and attach it to a computer to pull data off it. Good luck.