Issue with 3rd party messaging apps

[lp1668]

I didnt some searching but couldn't find a solution. I have a s8 with tmobile. I've used the stock Samsung messaging app for years. I just download Google messenger and my sent messages won't show there. I tried a few different messaging apps and they all have the same problem. Is there a way to get my sent messages sent with the stock app to appear in a 3rd party app?

The sent messages still appear if I go back to the stock app.

 

[lp1668]

Sent messages through the 3rd party apps appear with no problem. I'm just trying to get my "old" messages to appear in the new app.

 

[mustang7757]

If you choose Google message to be default message app everything should populate there .

 

[lp1668]

If you choose Google message to be default message app everything should populate there .

No matter what 3rd party app I set as default, only received messages populate over from the stock Samsung app. Not a single sent message will populate.

 

[mustang7757]

No matter what 3rd party app I set as default, only received messages populate over from the stock Samsung app. Not a single sent message will populate.

That's strange , I haven't encounter this . Is sync on?

 

[lp1668]

That's strange , I haven't encounter this . Is sync on?

Which sync setting are you referring to? But regardless the incoming messages populate without a problem so I doubt it's a sync issue.

 

[mustang7757]

Which sync setting are you referring to? But regardless the incoming messages populate without a problem so I doubt it's a sync issue.

Step by step we going check things , pull your notification panel down and see if sync is toggled on ?

 

[lp1668]

Step by step we going check things , pull your notification panel down and see if sync is toggled on ?

Yes.

 

[mustang7757]

Yes.

Ok good , try going into settings>apps tap it>3 dots upper right corner tap>scroll to bottom reset app preferences

 

[lp1668]

Ok good , try going into settings>apps tap it>3 dots upper right corner tap>scroll to bottom reset app preferences

Done. Still not showing sent messages.

 

[mustang7757]

Done. Still not showing sent messages.

Clear out data , cache, force stop the 3rd party message app and re-open again

 

[lp1668]

Clear out data , cache, force stop the 3rd party message app and re-open again

Done. No change. But I noticed that some incoming messages are missing as well. Could this have to do anything with tmobiles settings? I don't use digits.

 

[mustang7757]

Done. No change. But I noticed that some incoming messages are missing as well. Could this have to do anything with tmobiles settings? I don't use digits.

No ,this is strange ...
Long press Google message app tap info >check permission if everything enable ?

 

[lp1668]

No ,this is strange ...
Long press Google message app tap info >check permission if everything enable ?

Yup. It's set as default as well. Also tried another restart. Thanks again for the help so far.

 

[mustang7757]

Yup. It's set as default as well. Also tried another restart. Thanks again for the help so far.

Ok , no problem your welcome, let me check my phone little more see if I can come up with anything else .

 

[lp1668]

Ok , no problem your welcome, let me check my phone little more see if I can come up with anything else .

I think it has to do with the Samsung app because both Google messages and go sms fail to populate the sent messages. I would think both popular apps wouldn't have that issue.

 

[mustang7757]

I think it has to do with the Samsung app because both Google messages and go sms fail to populate the sent messages. I would think both popular apps wouldn't have that issue.

Like what's your thinking about the Samsung message causing this ? I have both on my phone and no issues. So I like you to look at something , go into settings >accounts>back up look at Google back up is everything sync with messages , look at data last sync compared to others on the list sync.

 

[Ry]

Were they sent via Chat/RCS?

 

[mustang7757]

Were they sent via Chat/RCS?

That shouldn't matter, I have my Samsung message app no RCS because unlocked model and google with RCS ..so there shouldn't be a issue.

 

[mustang7757]

OP, are you signed into your Samsung account on the phone ?