On the phone with Google support right now. Took me almost a half hour to reach someone, so there must be a lot of people calling in right now with issues. The funny thing is, "Hold For Me" was not available while holding for someone at Google to pick up.....go figure. They say they are well aware of the rebooting issue and the tech team is working on a fix. I'm sure that's their written response to every call that comes in. That being said, they are sending me a new phone. I asked why they are sending me a new phone if the techs are working on a fix. That would mean its software not hardware. There was clearly a language barrier, and the response was that a new phone was currently the fix. So here I am now waiting for a new phone in 5-10 business days, and not having an answer if my trade-in is extended because of this reason, or if I'm screwed with that if I don't send it in on time.
After the hour long call I have now purchased a new phone(as per the quicker way) and get to send the old one back to get my payment reimbursed. That being said, the new phone is listed as "fi" while the one I originally ordered was "unlocked". They said it didn't matter, both will work with my att SIM card. I feel extremely uncomfortable with this process working out smoothly.