ItsOn Battery drain with new Sprint 4.4.4 update

[riccowboy]

I guess my question / concern is. Why do we have this ItsOn app if we are not using pre-paid service? It is my understanding that ItsOn is for pre-paid sprint customers.

Posted via Android Central App

 

[mfreeland]

I guess my question / concern is. Why do we have this ItsOn app if we are not using pre-paid service? It is my understanding that ItsOn is for pre-paid sprint customers.

Posted via Android Central App

I think it's also used for the family share plans too...

 

[riccowboy]

I think it's also used for the family share plans too...

OK. Thanks for your help.

Posted via Android Central App

 

[Jake-44]

Many Sprint M8 users still having the same battery drain problems with ItsOn (several threads on the SprintCare forums).

A reboot of my phone has resolved the issue with ItsOn for the last 10 hours, but as noted in several posts above, this may only be a temporary fix. My question is why this crapware was ever placed on my phone (purchased M8 off contract 2 months ago) and whether it's some type of new spyware being pushed by our carrier.

 

[smotrs]

Go to the following location with ES File Explorer, /system/priv-app/ItsOnUID.apk. check the following,
Date: 08/01/2008 05:00:00 AM
Checksum: MD5 3623b9a8fdeb9a21234c080e266d7447

See if yours varies.

 

[bmxracer240]

Update-I have not seen ItsOn in my battery usage at all through the weekend and battery life is normal.-9:06AM CST

 

[jean15paul]

Go to the following location with ES File Explorer, /system/priv-app/ItsOnUID.apk. check the following,
Date: 08/01/2008 05:00:00 AM
Checksum: MD5 3623b9a8fdeb9a21234c080e266d7447

See if yours varies.

I just checked and I have the same MD5, but it's still giving me problems. It's On sucked up 50% of my battery before I caught it and rebooted.

Question, can I just delete the it's on apk and kill this problem? ES seems to let me do it without root access.

 

[dlocks]

I just checked and I have the same MD5, but it's still giving me problems. It's On sucked up 50% of my battery before I caught it and rebooted.

Question, can I just delete the it's on apk and kill this problem? ES seems to let me do it without root access.

ItsOn was active on my phone for two days shortly after the update, then disappeared.
However I decided to look for it using ES file explorer and sure enough I found it.
When I tap on the apk. I get 3 options.
1 cancel
2. Play store
3. Install
So apparently the apk. is on my phone but not installed.
I think when itson showed up on my phone I did a profile update and has not reared its ugly face since then.
Hope this helps

 

[jean15paul]

I just checked and I have the same MD5, but it's still giving me problems. It's On sucked up 50% of my battery before I caught it and rebooted.

Question, can I just delete the it's on apk and kill this problem? ES seems to let me do it without root access.

Correction. Even though ES gives you the option to delete, if you try you get a notification that it can't be deleted.

 

[rlhartl]

Anyone still having this problem? I haven't gotten any sort of an update and this week ItsOn! has started draining routinely over 50% of my battery in an hour. I'm actually losing power while charging on my computer at work, it's draining so fast. Reboots do nothing.

 

[jean15paul]

I used to have this problem about once a month. But recently its been happening several times a week. The only suggestion I have is to reboot the phone which will help sometimes but not always.

 

[OlGreybeard]

Good grief. That's the kind of drain you'd expect if a third party were using your camera and mic for active surveillance.

Posted via Android Central App

 

[kronosqq]

Anyone still having this problem? I haven't gotten any sort of an update and this week ItsOn! has started draining routinely over 50% of my battery in an hour. I'm actually losing power while charging on my computer at work, it's draining so fast. Reboots do nothing.

I had it the first couple days after the update, but then it disappeared. Very strange.

 

[mfreeland]

I had it the first couple days after the update, but then it disappeared. Very strange.

It was fixed in an HTC Service Pack update.

 

[puch96]

It was fixed in an HTC Service Pack update.

It does not seem that way. I just got ItsOn popped up on my battery usage again today after all HTC Service Pack updates.....
HTC and Sprint better get this Sh*# together and fix this. We will see what Lollipop brings....

 

[mfreeland]

It does not seem that way. I just got ItsOn popped up on my battery usage again today after all HTC Service Pack updates.....
HTC and Sprint better get this Sh*# together and fix this. We will see what Lollipop brings....

Haven't seen it pop up in weeks.....

 

[rlhartl]

Mine stopped doing it for a while but has been eating up battery like a champ over the past week.

 

[jean15paul]

Yep. Doing it today.