"I've ordered my HTC 10!" (Order & Shipping Discussion)

I called back to check and the person said that was the wrong info I got. I in turn asked about the tracking and they said they don't know who I spoke to. I am starting to get really angry at this point. Now they are saying they will try and charge the card this week and send the phone next week.

I am a little confused at what you are expecting here? HTC never gave a hard date, only shipping early May and then hopefully they will ship by the end of this week. I think your repeated calls might be affecting your order if the CSR's are playing with the order.
 
I called back to check and the person said that was the wrong info I got. I in turn asked about the tracking and they said they don't know who I spoke to. I am starting to get really angry at this point. Now they are saying they will try and charge the card this week and send the phone next week.

I can understand that being frustrating.
 
I am a little confused at what you are expecting here? HTC never gave a hard date, only shipping early May and then hopefully they will ship by the end of this week. I think your repeated calls might be affecting your order if the CSR's are playing with the order.
From day one I said give us a date, not a time frame. Now everyone is upset, not only me.uploadfromtaptalk1462379313819.jpg
 
Waiters gon wait! Lol

Seriously I'm getting a kick out of people freaking out over this. I want my new phone too, but geez

Posted via the Android Central App
 
If HTC never gave an exact date then I wouldn't try and hold them to one. As long as it is shipped within the first week or two of May they would be hitting their quoted date. Just because another entity (Verizon) is shipping theirs early doesn't have anything to do with HTC. HTC gave the phones to Verizon and after that is up to Verizon on when to ship.

Just like other pre-orders T-Mobile is known for shipping earlier than the other carriers. This happened with the S7/S7 Edge. It had nothing to do with Samsung since the possession of the phone was already given to T-Mobile and they simply wanted to send them early so they did ... It seems the same is going on with Verizon here as well.
 
So anyone with a HTC.com shipment tracking let us know. Persons from Verizon need to find a Verizon thread lol
 
If HTC never gave an exact date then I wouldn't try and hold them to one. As long as it is shipped within the first week or two of May they would be hitting their quoted date. Just because another entity (Verizon) is shipping theirs early doesn't have anything to do with HTC. HTC gave the phones to Verizon and after that is up to Verizon on when to ship.

Just like other pre-orders T-Mobile is known for shipping earlier than the other carriers. This happened with the S7/S7 Edge. It had nothing to do with Samsung since the possession of the phone was already given to T-Mobile and they simply wanted to send them early so they did ... It seems the same is going on with Verizon here as well.

^^^^^
This.
 
If HTC never gave an exact date then I wouldn't try and hold them to one. As long as it is shipped within the first week or two of May they would be hitting their quoted date. Just because another entity (Verizon) is shipping theirs early doesn't have anything to do with HTC. HTC gave the phones to Verizon and after that is up to Verizon on when to ship.

Just like other pre-orders T-Mobile is known for shipping earlier than the other carriers. This happened with the S7/S7 Edge. It had nothing to do with Samsung since the possession of the phone was already given to T-Mobile and they simply wanted to send them early so they did ... It seems the same is going on with Verizon here as well.

Yeah I'm pissed that Verizon customers got theirs first, but what it really comes down to like I've already stated is that I should be getting mine before someone that ordered 2 weeks later. HTC keeps tweeting out that those ordered first will be the first to ship. As of now, my order from the 13th is not pending fulfillment, but later orders are.
 
Sorry to those waiting in suspense. Received my VZW ordered phone at 12:45pm. Busy setting it up now. Good luck to all those who wait. IMHO this phone is worth waiting for.

M7 >> M10

Regards ----------
 
Sorry to those waiting in suspense. Received my VZW ordered phone at 12:45pm. Busy setting it up now. Good luck to all those who wait. IMHO this phone is worth waiting for.

M7 >> M10

Regards ----------

Excellent :) Look forward to hearing your initial impressions of the device.
 
I spoke to a CSR and he said that I'd receive mine sometime in May. I was like well, there's 31 days in May, so I could get mine at eh end of the month. I told him I pre ordered on the 13th and people ordering later are getting their orders pending fulfillment, which seems like they're doing it randomly and not by first ordered/first shipped, like they claim, he didn't have much to say. So I cancelled my order. I'm not going to play their game. Samsung here I come.
 
told you we'd get it by today :)

the ups truck generally gets to my house by 3pm to 6pm as soon as i get it ill post up some pics for you guys!!
Mine is on the UPS truck and out for delivery today too! Have a 64G card on hand just waiting for a home.

Regards ---------------
 
It makes sense now; they are filling orders that were placed last because it's the first thing showing in their system. Please are cancelling and reordering then they are been charged and fulfilment's happening
 
I get the impression this is more of a Digitial River balls up than HTC. I give HTC a quick call and the person I spoke to had no idea what was going on really. No biggie, they will get shipped soon. Always a pain for a 3rd party is involved.

Wishing I had done next day delivery now though...I was cheapo and went for the free option...That's my northerness coming out...short arms and deep pockets :)
 
It makes sense now; they are filling orders that were placed last because it's the first thing showing in their system. Please are cancelling and reordering then they are been charged and fulfilment's happening

I ordered on 12th and I had fulfilled since yesterday.
 
They're just picking order numbers out of a hat and that's how they're determining which to fulfill first. Not this "first ordered, first shipped" like they keep spouting on Twitter
 

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