"I've ordered my HTC One (M8)!" (Order & Shipping Discussion)

lattemaker

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Just sold my iPhone 5S on eBay about an hour ago. About 45mins ago I ordered my M8! I'm hoping it gets here Friday, otherwise I'm without a phone until it gets here! I did pay for next day air. Do I have any hope with getting it Friday? I'm on AT&T.

My order currently says: "Pending Confirmation". This is going to be a long night of checking the status...ahhh
 
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Rose4uKY

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I'm with Sprint and ordered today around 2:00. The warehouse is here where I live but I haven't gotten any other emails with a tracking number. Once before though I got my phone before getting a tracking number. Someone said if alot of people ordered a gold one the day before they may be busy shipping there's out 1st. I was hoping since I live here where the warehouse is and I think most people liked the gray maybe there's plenty of golds left and I'll have mine tomorrow or Friday for sure. I really hope so! I can't wait.

I just went to track my order and it says it's in back order status and I can wait or cancel. Great now I don't know what to do. I'll be calling Sprint in the morning. Maybe they don't have the gold but told me today they did.
 
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taronba25

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Well it took awhile but I finally got my order in and I will wait and see what happens in the next couple of days, should be here Monday or Tuesday.
 

AlphaVictor87

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I ordered mine within an hour of the event on Tuesday and just got a notification that it's on the truck for delivery today! only 9 more hours till i can get off work then take a 45 min drive home to go play with it!!!
 

mush10

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I broke down and ordered mine this morning. I wish I had checked this page as I paid for overnight shipping which does me no good if I do not get it tomorrow. I will update when/if it finally ships. I am on AT&T.


Sent from my iPhone using Tapatalk 2
 

Ronald brown1

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Has anyone else still been having problems ordering through Best Buy. I've been trying to order the Sprint version through them for the last couple days and every time I go to checkout it says my cart is empty.
 

alorr14

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Hey Ronald,
I ordered from Best Buy Tuesday night. My debit card was billed but still haven't received any shipping info, just an estimated delivery of 4/1-4/5. My guess is they ship it next week. Mine was Sprint too.
 

lattemaker

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I paid for overnight shipping as well. I ordered mine around 9pm last night and it still says "pending confirmation". I called AT&T this morning and they had no idea about anything so I guess I'll see what happens today...

Edit: My order now says "processing", I paid for next day air so I'm hoping it ships today and I get it tomorrow!
 

Ronald brown1

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I just did an online chat with someone at Best Buy and she said Sprint had been having problems with the online orders so I had to log out of my account and checkout as a guest. My delivery date is 4/3-4/11.
 

sjcdal

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I just did an online chat with someone at Best Buy and she said Sprint had been having problems with the online orders so I had to log out of my account and checkout as a guest. My delivery date is 4/3-4/11.

You should get confirmation from Sprint..and include an order update link where you can check on progress. Mine first showed nothing, then shipped at 1 or 2AM the next day with a Friday delivery date, then later updated to delivery TODAY (Thursday). So start obsessively hitting those linke/refresh buttons and hope for the best. Mine has been "out for delivery" since 7am, UPS is spotty on delivery times to residential...most often not till after 5 but often when it is NOT something I am waiting for, they show up early afternoon. I am in Dallas btw..and your Sprint shipment will likely originate in Kentucky.

EDIT...Well I jumped in there with a reply and THEN payed attention to your very clearly stating you ordered from BB. So all my shipping info probably doesn't apply. Stupid me.
 

prissysox

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Anyone been able to find it in store at AT&T yet? My local stores said they have it available for pickup but when I went into store they said not until tomorrow.

Sent from my Nexus 5 using AC Forums mobile app
 

lattemaker

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Well I just got my confirmation email that my order is being processed...Looks like it is expected to ship 4/1-4/3. Ordered it late last night. Hopefully it ships before then because as of tomorrow or Monday I will be phone-less until the M8 comes. :/
 

bmceachen

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I ordered from AT&T on Thursday, March 27th at 9am PT. As of 4pm they are "Preparing for Delivery". I paid for expedited shipping but AT&T says delivery between 04/01 and 04/03. I will be very bummed if the stores have them in stock tomorrow and I have to wait.

AT&T let me out of the remaining 8 months on my contract by doing the Next 12 plan. For me that is a net increase in my monthly fee of $15 and I get a new phone in 12 months. I am happy with the deal.

Update #1: At 6pm on 03/27 I received a shipment confirmation from AT&T. Expected delivery by FedEx is shown as 8pm on the 28th.

Update #2: 500am PT on 03/28 the device had departed the FedEx distribution center in Memphis, TN

Update #3: 700am PT on 03/28 it had reached the destination sort facility in San Diego, CA. (I don't know how that is humanly possible... but I'll take it!)

Update #4: 9:15 am PT - On vehicle for delivery
 
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lattemaker

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Your lucky! I ordered mine late last night and it still says "preparing for shipment". I guess its not too late in the day for them to ship it, but I was hoping to get it tomorrow.

Sent from my Nexus 7 using Tapatalk
 

Rose4uKY

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I cancelled my Sprint order cause of a glitch in there system they don't even have the gold ones but told me they did and i ordered two. So now I have to wait 3-5 days for credit. I also couldn't get Best Buy to work online it said my cart was empty and wouldn't work. So then I call my store and no one knows anything a release date a pre-order date nothing for Sprint. I have a silver Htc One now and will take Gold or Silver but I was wanting different but I don't like the gunmetal. Anyway today I cal back Best Buy 1-800 # and he tells me oh it's letting me order you 2 in Amber Gold and you can pick them up tomorrow at the Best Buy Mobile inside this mall which is near my regular Best Buy store. So I get my husbands credit card order two phone and he says if they weren't in stock something would pop up. You'll get an e -mail later on. Well I knew they weren't going to be there tomorrow. Cause why would my regular best Buy store not know anything.

So I call the store. They were like we don't even have a release date nor do we have any phones who told you we did. So anyway here we ordered two phones again and they don't have them nor do they have a release date. I called back the 1-800 # and she said oh I am so sorry but I suggest you cancel cause once they give you your gift cards you won't get to use them to pay for your phones since there paid for. I asked the other guy about that and he said we could get a credit adjusted to our card whatever the gift cards amounted to and she said no he told me wrong. She apologized and said everyone was given a false release date of 3/25. I said no that was supposed to be the announcement of the relase date with more info on the phone which most of already knew. I read April 8th or 11th. So now we canceled another order and have to wait 3-5 days for a credit. First the best buy mobile guy said he has no info on Sprint just AT&T and then he told me I could have pre-ordered from him putting 25 bucks down per phone. So I don't know what's what and no one knows. I am calling him back tomorrow so see if we really can put 25 down and if so I'll ride over there. I wish he would do it over the phone for all my trouble.

I put my HTC One on Craigs List and have had a couple responses already and hate to make someone wait. But I am going to wait it out with BB cause I am sure I signed up for Phone Freedom for extra 50 and they will give us 125 per phone which I may go that route than worry about meeting a stranger and doing the Craigs List thing. But I hope those who have there's are enjoying it. I hope it's worth upgrading from the old one to the new one. Oh and I also got an email from BB I have a birthday coming up and there was a 10% off coupon.
 

bmceachen

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Your lucky! I ordered mine late last night and it still says "preparing for shipment". I guess its not too late in the day for them to ship it, but I was hoping to get it tomorrow.

I think you might be in luck when you check your email. I received a shipment confirmation from AT&T at about 630pm PT tonight scheduled for delivery tomorrow. Score!
 

Rose4uKY

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Has anyone been able to go into a Best Buy store and preorder? My stores no nothing about it they said. I'm calling back tomorrow. If I knew I had an estimated delivery of 4/1 to 4/5 like you then I would sell our old ones back get gift cards use them to order phones online then if I did get the extra 50 for phone freedom I would use it on a case. But then we'd be without phones for a couple days I don't know I just want one soon. :-(

Hey Ronald,
I ordered from Best Buy Tuesday night. My debit card was billed but still haven't received any shipping info, just an estimated delivery of 4/1-4/5. My guess is they ship it next week. Mine was Sprint too.
 

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