"I've ordered my Nexus 6P" (Order & Shipping Discussion)

[skarenboo]

Anyone with Nov. 10-12 delivery receive a shipment confirmation?

Nope. My status is still pending, not even processing yet.

 

[bunique4life05]

Mine ended up shipping last night as well. They really seem to have no idea. I got 3-4 different answers and really none of them were correct.

When did you order? What configuration did you order? What shipping option did you choose?

 

[anandraman]

Mine shipped last night. Overnight shipping even though I opted for standard free one. Delivery date still shows as nov 10 -12 but with shipped status!. I should be getting it today. Ordered on Oct 3rd, 64gb Aluminuim.

 

[Rileycat]

.....

 

[Rileycat]

I call shenanigans

Any other suggestions on how to approach google on this? The customer service supervisor said

"Kacey B 9:42 AM
I am happy to research this for you, however like I have stated, I have not seen any instance where it was the exact same device, in the exact same location shipped before another order."

Perhaps we can get someone at Android Central staff to conduct this research on our behalf and approach Google with the inquiries.

 

[Jta]

Nope. My status is still pending, not even processing yet.

Same here.

 

[planoman]

Is it really though ? Seem like this year launch is extra crappy and poorly organized and planned out

Actually this has been better than the past two previous nexus launches in my view. Imagine how jacked up it would be with only one model.

 

[Matthew Spathes]

Just about ready to give up and go buy a Motorolla Pure Edition, so tired of this run around between google and Huawei, This just isn't worth the money I am spending.

 

[vulcZ]

Nope. My status is still pending, not even processing yet.

same

 

[N4Newbie]

Any other suggestions on how to approach google on this? The customer service supervisor said

"Kacey B 9:42 AM
I am happy to research this for you, however like I have stated, I have not seen any instance where it was the exact same device, in the exact same location shipped before another order."

Perhaps we can get someone at Android Central staff to conduct this research on our behalf and approach Google with the inquiries.

LOL.

I have a 64GB Aluminum arriving any minute now; order was placed 10/29.

But - more importantly - I have two outstanding orders for 64GB Graphites; one was placed as a preorder on 9/30 and the other was placed late afternoon 10/29. Both are shipping to the same address and both are Pending as of a few moments ago.

Believe me, if the 10/29 one ships first, you and everyone else will hear about it.

 

[koehlza]

Any other suggestions on how to approach google on this? The customer service supervisor said

"Kacey B 9:42 AM
I am happy to research this for you, however like I have stated, I have not seen any instance where it was the exact same device, in the exact same location shipped before another order."

Perhaps we can get someone at Android Central staff to conduct this research on our behalf and approach Google with the inquiries.

 

[skarenboo]

so i am trying to chat with the store support and the chat isn't even available. Are you guys calling CS or you have the option to chat with google?

 

[Astraygt]

Same boat. I spoke to CS but all she said my payment was flagged for security reasons even though I've purchased things before on Google with that card. She said within 48 hrs things should be done and ship... 48 hrs... Le sigh. Nothing we can do.

 

[RealiBrad]

I ordered a 64g Frost on 9/30. The estimated arrival is 5-9. Status is still pending, and has been for about 2 weeks now. Google also told me its not late until after the estimated arrival but we will see. I live in FL so if it ships from CA its going to take a while.

 

[trimfast]

so i am trying to chat with the store support and the chat isn't even available. Are you guys calling CS or you have the option to chat with google?

keep refreshing.

 

[koehlza]

I ordered a 64g Frost on 9/30. The estimated arrival is 5-9. Status is still pending, and has been for about 2 weeks now. Google also told me its not late until after the estimated arrival but we will see. I live in FL so if it ships from CA its going to take a while.

There is also a warehouse in IL. Mine was overnighted from there an I had the free shipping option. I'm located in MO and they still did next day air instead of ground.

 

[SeanNYC76]

Seems like Google isn't the only clowns around town. My order from Amazon with my screen protectors and case was supposed to be delivered today and I just got an email stating that it has been delayed until Nov 9th?

Ok now I'm just like what the hell is going on, did Google, the phone manufacturer, & 3rd party accessory companies think that there would only be about a dozen 6p's sold?

We live in a world were nobody does anything right anymore. This is such a dropped ball from like all angles that has to do with this phone. Sad part is that Google will have warehouses full of these things next month and nobody will want it because they will have moved onto either another Android device or yes it's true ended up visiting Apple and going that route.

 

[maverick7526]

Had anybody actually missed a ship date, besides those in the 128 GB frost camp?

Posted via the Android Central App

 

[trimfast]

I have pretty much given up on hope at this point. They are telling everyone lies, cannot pin point when things are going to happen, people are getting their orders randomly and after preorders like a giant ponzi scheme in reverse. Google Team Leads tell you the same bs and do not help nor care when their underlings tell you the wrong information multiple times. I have seen monkey s fights at the zoo more organized than this.

 

[Christian Jacob]

@skarenboo if you wait long enough the chat button will light up. Then you'll be asked to enter a question and even then the submit button will be greyed out. It will eventually light up and you'll be placed in queue. The buttons will refresh automatically without refreshing the page. as a pre warning...you'll get the same response as everyone else especially if you ordered a frost configuration. "Everything looks great!" "Will Ship!" "Its Delayed..." "We'll email you..." Womp womp. Only if Google properly set expectations, they wouldn't have such irate consumers. A little bit of transparency is all we ask!