Got my final Verizon bill today...$287.14 with my ETF. It was worth it. I have a very nice phone, strong 3G, (I'm on WiFi most of the time) unlimited talk, text, data for $73.35 a month after discount. Verizon needs to teach their customer service people not to say things like "You aren't going to go anywhere, you would owe us too much money if you did." or "Call Name ID wasn't part of that update, you must have installed it yourself", or (my personal favorite) "This is the first we've heard of this, you must be the only one having a problem...have you tried a factory data reset?" It's been what, 3 weeks since the update?