- Jan 6, 2011
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First of all, that IS quite the nightmare, bless you for working through it all. But not all of those swatches are from flexsteel, matter of fact most aren't so it looks like a bigger query than what it really is...
I have to relive this nightmare this afternoon so I'll take a look at how many are flexsteel. I should clarify, that picture is from store #1 , not where this incident took place. The only diffeence is that store #2 where this took place had stacks of huge binder rings full of flextseel fabric. I think it's still in the 1,000 range when you consider how each card can have multiple swatches. This is probably just nitpicking.
So, here's what I mean about people are predictable... I haven't been to a funiture store, as you have, or even heard of flexsteel until your post. But when I went to search it, look what pops up in my choices after just the first five letters... That's because of other people's interest like yours, and the chances that mine are the same ...
I am following your logic and I acccept that queries for "flexs..." would bring up "flexsteel" in the list. As you can see from your list, the other options tell me there aren't a lot of things that people search for with those first 5 letters. You are absolutely correct.
I am still having trouble with the fact it went from "flex" to "flexsteel fabric 912-01" .... not "flexsteel couch" ... not "flexsteel stores"... not even "flexsteel fabric".
I'll take a stab at this and incorporate your logic:
- Google knew I was in a furniture store that I probably searched for directions to after searching for stores that sell flexsteel furniture (which was a search that didn't bring up this store)
- Google knew I had been in the store for a certain amount of time
- Google knew it was my second trip to the store
- Google has determined that people search their phones for fabric colors after visiting the store twice and being in the store for that amount of time.
- (assumption) The color "912-01" is currently the most popular of the hundreds or thousands of colors (I have zero data to support this - the salesperson didn't indicate it and I forgot to mention that the store where this happened does NOT have the color 912-01 in their books of swatches - that's why we kept saying it over and over, trying to find it)
What do you think?
If that was the case, it only used my phone's location and the obvious - search queries. I still have trouble with it picking 912-01.