Keyboard doesn't appear on lock screen.

[Mike Tan3]

Hello Guys,

I had exactly the same problem with my Samsung S7 and I was able to solve this and hopefully this can benefit you guys. Here is what I did.

Since the phone keyboard was not popping up and the unit keeps rebooting what I did was to attach an external keyboard via micro usb slot. Once the screen asks for your password use the keyboard to immediately input your password. If you have logged in immediately go to settings and TURN OFF your security settings meaning turn off the fingerprint or password of your unit or the swipe method. As in put your phone to have no security whats so ever. If your phone becomes stable already meaning it doesn't do the endless rebooting and heating up. Go to the last application that you installed and delete it or uninstall it via settings. Next go to general management then go to reset look for reset settings and when your ready press reset settings. This will make your device go to the original factory default setting without wiping your data. That's it once the phone reboots it should be normal again. If this does not work then your last option is to go to factory reset.

I was really happy that just resetting the phone to factory default setting was able to make my phone normal again. Actually it now runs faster. The best part is that my data was still intact! I hope this help guys good luck!

 

[blstone68]

Hello, I have a Samsung s8 and I installed the latest update last night via the 'Install Overnight' option. When I checked this morning the update was done and it was asking for my password, however when I went to input the password, the keyboard would not show up. I restarted it however nothing happend. The keyboard won't show up at all. The power off button also doesn't work as it requires the password and, as said the keyboard will not appear. I know the password, the keyboard just won't appear. Please help.

@TFBisquit I can't make another post for some reason so edited to tell you that I rebooted like you mentioned but the keyboards still not appearing.

I first thought my keypad was gone too after the update but,
I now have to tap on the screen where the numbers go, and the keypad will pop up from the bottom.

 

[Amumu00]

I downloaded the numeric keypad app for samsung galaxy s8 at apknite

 

[rcollings]

FWIW, I had this problem and doing a soft reset: hold down 'Volume down' key and press and hold Power key solved the problem. On restart, it prompted for the password and the keyboard came up.

 

[Draven09]

I also met the condition so I try root again and it used to be. You can download kingroot at mobidescargar for your mobile