Knock Code option disabled/grayed out

[mbressman]

On my Sprint LG G2, the option to select the screen lock setting of "Knock Code" is disabled/grayed out with the following message:

Disabled by administrator, encryption policy, or credential storage

(the options to select "None", "Swipe", and "Face Unlock" are also disabled/grayed out)

Any way to figure out what is causing this, and to correct it?

Thanks!

 

[OhAlfie]

Have you updated your phone yet to get the code?

Sprint LG G2 update brings on the knocking | Android Central

 

[Acturus1982]

Do you have a work email or something on there? A lot of times those will disable some security options to make the phone more secure when it has access so business info.