LG G4: Unfortunately camera has stopped+unfortunately call has stopped...Plzz help!!!

[GaroadRan]

Hi guys.

This is happening to me too.

Few days ago, I couldn't use my camera because of the "unfortunatelly, camera has stopped". Today I'm geting too the "unfortunatelly, call has stopped".

I tryied:

* Using another camera app - Failed
* Clear data/cache of camera - Failed
* Going on safe mode - Failed
* Factory reset - Failed

I'm out of options! Can you please help me?

I have a Verizon LG G4, I'm out of US.

I'll try installing the last kdz version released few days ago. If that is not successful, i will downgrade.

 

[GaroadRan]

Hi guys,

I managed to resolve the issue.

I installed the latest rom for verizon (MarshMellow 6 27C) using LGUP (its pretty simple). After that, the problem persisted, so i used the original verizon SIM card, and restarted the phone. That resolved the issue, now camera and call are working well.

Hope it helps for you too.

Thanks for your help.

 

[Rahul 4u]

I too facing the same camera and call app problem in my ls991 with a h815international rom.

Please help...any solutions
I have tried almost everything buy didnt worked...

 

[ShadowTiger]

So, I tried everything available on the internet to make my camera come back to life and nothing worked, but I've come with a simple solution that might help those in the same situation.

A little background, I tried:
1 - Cleaning camera cache;
2 - Cleaning all camera data;
3 - Using another camera app;
4 - Reboot;
5 - Turn on and off;
6 - Set via developer option "no background processess" and turn off all camera notifications;
7 - Reset all app preferences;
8 - Take the battery for an hour and turn on;
9 - Factory reset;
10 - Reflash at least 3 different stock ROMS.

None of those worked for me, so I decided to open the cellphone following some rear camera replacing videos on YouTube. I tried taking the flat off from both cameras (rear and front) and putting them back, put all the screws back and turn the phone to see what error that might come. When I turned on nothing seemed to change, so I turned off and replaced all the camera flats back and just fixed the back not putting the screws back.

When I turned the cellphone on, to my surprise the cameras were back, but as soon as I put the screws back, the cameras would stop again. The same happened when I put the back plastic lid (don't know the name) on without the screws. Long story short, I managed to find which contacts were mildly oxidized and cleaned them with an electronic contact cleaner, but I believe isopropyl alcohol and some rubbing may do the work, heres a picture of the contacts:



If there's your warranty has expired you could give this a try, worked for me and also fixed a problem with the volume down button (I cleaned its contact by removing the camera lens glass).

 

[AminSalehzadeh]

So, I tried everything available on the internet to make my camera come back to life and nothing worked, but I've come with a simple solution that might help those in the same situation.

A little background, I tried:
1 - Cleaning camera cache;
2 - Cleaning all camera data;
3 - Using another camera app;
4 - Reboot;
5 - Turn on and off;
6 - Set via developer option "no background processess" and turn off all camera notifications;
7 - Reset all app preferences;
8 - Take the battery for an hour and turn on;
9 - Factory reset;
10 - Reflash at least 3 different stock ROMS.

None of those worked for me, so I decided to open the cellphone following some rear camera replacing videos on YouTube. I tried taking the flat off from both cameras (rear and front) and putting them back, put all the screws back and turn the phone to see what error that might come. When I turned on nothing seemed to change, so I turned off and replaced all the camera flats back and just fixed the back not putting the screws back.

When I turned the cellphone on, to my surprise the cameras were back, but as soon as I put the screws back, the cameras would stop again. The same happened when I put the back plastic lid (don't know the name) on without the screws. Long story short, I managed to find which contacts were mildly oxidized and cleaned them with an electronic contact cleaner, but I believe isopropyl alcohol and some rubbing may do the work, heres a picture of the contacts:

View attachment 284475

If there's your warranty has expired you could give this a try, worked for me and also fixed a problem with the volume down button (I cleaned its contact by removing the camera lens glass).

thank you very much . this is only way to fix stopping call and camera app in LG G4. it completely work. i didn't open back cover completely back plastic , i loosed two or three screws of where you has marked in th picture and problem has been solved now.