Lg g6 fingerprint scanner disappeared

[DiLan Georgiev]

Hello I have lg g6 for 6 months now. Returning not possible.
My fingerprint scanner worked properly for 6 months. One day my scanner started to have issues it worked sometimes after a restart and from the 10 restart it disappeared from options. i read everything on internet youtube forums i cleared cache down graded to android 7 updated again to oreo nothing helped i know its software problem because after a restart it showed again but its not showing no more. IF SOMEONE CAN HELP PLEASE HELP I AM DESPERATE
PS sorry if i added the thread twice :-

 

[TwitchyPuppy]

Hello I have lg g6 for 6 months now. Returning not possible.
My fingerprint scanner worked properly for 6 months. One day my scanner started to have issues it worked sometimes after a restart and from the 10 restart it disappeared from options. i read everything on internet youtube forums i cleared cache down graded to android 7 updated again to oreo nothing helped i know its software problem because after a restart it showed again but its not showing no more. IF SOMEONE CAN HELP PLEASE HELP I AM DESPERATE
PS sorry if i added the thread twice :-

Contact LG as your phone as a 1 year warranty

 

[DiLan Georgiev]

I live in Bulgaria and i don't think here is supported that kind of stuff if its possible to send it to LG that will cost me half of my phone the Minimal salary in Bulgaria is 300 usd

 

[mustansir1988]

Hi
Try this solution
Power off your G6. Press down the volume up and down key while powering it back on. You'll enter another mode where it shows IMEI number etc. Power your G6 back on normally and you'll see the option reappear. It worked for me.