Shawn Enser
New member
- Jul 11, 2018
- 1
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Same message, outgoing calls and texting functions all stopped working on my brand new LG7 Thin Q starting around 4Pm July 9th 2018. After 3 days of trying everything posted on other sites. I tried today deleting Verizon Cloud. Worked fine after restarting the phone. Verizon needs to get their Act together. I use the phone for everything work related and lost three days of getting anything done just trying to fix this issue. Thanks for the fix I'm back in business.
App was Pre-installed on the Device
From the Home screen, tap Apps.
From the Apps tab, tap Settings Settings icon.
From the Device section, tap Application Manager (Apps, App Manager).
From the Downloaded section, tap Cloud.
Tap Force stop then tap Disable.
Tap Clear data.
Note If asked to "Uninstall Updates" or "Disable" while troubleshooting the Cloud app, you must re-download or re-enable the app.
App was Pre-installed on the Device
From the Home screen, tap Apps.
From the Apps tab, tap Settings Settings icon.
From the Device section, tap Application Manager (Apps, App Manager).
From the Downloaded section, tap Cloud.
Tap Force stop then tap Disable.
Tap Clear data.
Note If asked to "Uninstall Updates" or "Disable" while troubleshooting the Cloud app, you must re-download or re-enable the app.