LG K4 - unread voice mail indicator not working

A

AC Question

When I first got my LG K4, as one would intuitively expect, if I missed a call or if I had an unread voice mail, there'd be clear visual indicators.

They're not any more, and in fact I have left vm's unread for a week or more because I had no visual indicator.

Today I tested the phone a couple times.

The first time I left a voice message from a landline. When I got to my phone I had to enter my code in the lock screen, and the lock screen indicated both a missed call, and showed the icon for the phone/contacts, and there was a red circle with a number 1 visible.

But when I entered my code and could access the phone, the red circle and the 1 were gone, although the unread vm was still there.

Then I called the phone, not locked, from a cell, and left a message and this time there was no visual indication on my phone that there was anything. If I navigated to voice mail (a pain on the phone: main screen > contacts/phone > dial > voice mails - yuck) the unread message was there, but nothing visible from the main screen.

How do I restore the red circle with the number, indicating unread voice mails?
 

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! How long did you wait for the notification to show up? Sometimes there can be a delay of several minutes.
 

955450

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Mar 4, 2017
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Welcome to Android Central! How long did you wait for the notification to show up? Sometimes there can be a delay of several minutes.
Apologies, as I posted without logging in originally.

The first instance I described, it was under one minute between my leaving a voice message and then accessing my phone and seeing the notification on the lock screen. Probably more like under 15 seconds.

The second time, where no notification showed, well, it's been 18 hours and counting so far...