Lg stylo 4 won’t use wifi for calls (sometimes)

[Android Central Question]

My phone is almost unusable without WiFi, in my location (for talking).

However, my phone often fails to use WiFi for a voice call.

It seems to get into a “mode” in which it won’t do so.

My internet is working (my computer can access the internet, via WiFi).

My phone indicates that it is connected to my WiFi.

WiFi calling is “on”.

Yet, calls are not WiFi.

[When a WiFi call is in progress, there is a “WiFi” icon on the call “screen”.]

I sometimes find myself unable to use my phone for hours, or even days.

Then, suddenly, it starts using WiFi for calls.

It seemed as if recycling power on the router and the phone sometimes caused the phone to start using WiFi for calls, but I don’t know whether that was just coincidence. That procedure does not currently work.

Any help appreciated.

My phone info is below:

HARDWARE
LG Stylo 4
Model LM-Q710US
Hardware version Rev 1.0

SOFTWARE (Update Center indicates that I am using the current version)
Android Version 9
Baseband Version MPSS.TA.2.3.c11-00078-8953_GEN_PACK-1.226095.1.266483.3
Kernel 3.18.120
Build # PKQ1.190522.001
Software version Q710US20h

 

[B. Diddy]

Welcome to Android Central! Have you spoken to your carrier about this? Did you get your phone directly from your carrier, or did you get it somewhere else and bring it to the carrier?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Do you have on the phone under wifi settings toggled on if wifi has bad connection to use data?