forloveofthegame
Member
ABSOLUTE GARBAGE SERVICE. I'm in a rage right now. Had the phone for a month, it would get incredibly hot but ran well otherwise. Shuts down one day while idle, won't turn back on and won't acknowledge a charge. Customer support worked me through a factory reset only to have it toggle the LG screen and nothing more. Sent it in for repair and they claim WATER DAMAGE???? Absolutely not possible. I kept this in a protected case and it was never near any kind of liquid. I even checked the sticker indicator before I mailed it in to make sure something hadn't somehow gotten in.
How can they get away with this?!?!? I'm so angry, I didn't purchase insurance through t mobile as I've had no problems with any of my other phones in the last five years. I trusted LG made reliable products and now I'm out $500. What can I do?
Sent from my Z730 using Tapatalk
How can they get away with this?!?!? I'm so angry, I didn't purchase insurance through t mobile as I've had no problems with any of my other phones in the last five years. I trusted LG made reliable products and now I'm out $500. What can I do?
Sent from my Z730 using Tapatalk