Loss of data with hotspot?

[dmatta22201]

I just reinstated MHS service last week after letting it lapse after the price change. It used to work flawlessly, now I get random drops between the phone and my laptop...maybe once an hour. If I restart the phone, it goes away until I shut off and turn MHS on again. Will try Wireless Teather. I am sure it's not the laptop...same equipment was working fine in early July. I am rooted running BAMF Forever 1.0.7 and the latest radio...2.11.605.3

 

[Eclipse2K]

I may be speaking too soon but I'm using a laptop with my hotspot and no drops yet. I kept getting dropped data while using my Xoom though. No idea how that even relates, bug whatever.

Edit: I had a loss of data once but it's nowhere near as bad as with the Xoom. We'll see how the rest of the night goes. I ran a Speed Test and it's amazing as to how quick 4G is. I knew it was quick, but damn!

Edit 2: No loss of data since. I'm willing to bet that the Xoom was the problem. Does anyone else use a Wi-Fi Xoom with the Thunderbolt hotspot?

Sent from my ADR6400L using Tapatalk

 

[FrankXS]

Edit 2: No loss of data since. I'm willing to bet that the Xoom was the problem.
Sent from my ADR6400L using Tapatalk

Sorry about the Xoom, but glad to hear the laptop works! I've only used a laptop.

-Frank



Sent from my HTC ThunderBolt 4G/LTE using Tapatalk

 

[Eclipse2K]

Sorry about the Xoom, but glad to hear the laptop works! I've only used a laptop.

-Frank



Sent from my HTC ThunderBolt 4G/LTE using Tapatalk

It's funny because my Xoom doesn't have any issues at all. In fact, it works perfectly and isn't defective at all. I can connect to Wi-Fi at home and other places without an issue but the hotspot doesn't work properly. It's my Thunderbolt which is losing it's data connection as a whole. I have absolutely no idea why any device could cause my phone to lose data just because it's connected. Oh well, I sold it to my friend for half of what I paid and I'll just suck up the rest. She really wanted it - even though she has a Thunderbolt and may have the same problems that I do.

 

[AndroidJay]

For those who have tried turning on the hotspot feature and then rebooting with it active, it fixes the problem?

Can't wait for the Galaxy Nexus since it will be pure Android ICS experance.

 

[Eclipse2K]

For those who have tried turning on the hotspot feature and then rebooting with it active, it fixes the problem?

Can't wait for the Galaxy Nexus since it will be pure Android ICS experance.

Didn't work for me. In fact, my tablet and phone both said the signal was strong, but it wouldn't load any pages until I did another reboot. And even than, a lot of drops. On that note, my laptop didn't drop once in 8 hours. It seems to be device related - not the Thunderbolt in general.

Sent from my ADR6400L using Tapatalk

 

[StuartV]

My laptop, my g/f's laptop, my Touchpad, her iPad ALL have trouble going through the Verizon Mobile Hotspot. The phone doesn't lose its data connection. But, all the devices have totally flaky connections. Like the device connection gets reset every minute or two and has to renegotiate its connection each tiem.

OTOH, since I switched to using Wireless Tether (from the Android Market - requires root), I have had no trouble at all.

 

[FrankXS]

My laptop, my g/f's laptop, my Touchpad, her iPad ALL have trouble going through the Verizon Mobile Hotspot. The phone doesn't lose its data connection. But, all the devices have totally flaky connections. Like the device connection gets reset every minute or two and has to renegotiate its connection each tiem.

OTOH, since I switched to using Wireless Tether (from the Android Market - requires root), I have had no trouble at all.

Using the Mobile Hotspot, have you tried...

-Changing the Router Name to have NO spaces
-Different encryption method, or none
-Reseting to default settings
-Non-DHCP addressing
-Different IP DHCP network
-Setting to Always On
-Using a descrete channel rather than "auto"
-Uninstalling any apps that kill tasks

Even Wifi Tether sometimes has this recurring disconnect problem...
Android WiFi Tether App For Rooted Users Constantly Disconnecting? Try These Solutions To Fix It

-Frank

 

[StuartV]

The router name does not have spaces. Other than that, no I have not tried any of that stuff.

VZW's MHS used to be rock solid for me. Then somewhere around the beginning of September, I think (roughly), I started having these problems. I use the same router name and settings with Wireless Tether that I use with MHS (so I don't have to reconfig all my client devices) and it's solid.

So I have no reason to mess around with MHS any more.

 

[FrankXS]

I use the same router name and settings with Wireless Tether that I use with MHS

That really has no direct relevance since they use different wireless network architecture.

Mobile Hotspot uses a routing architecture and Wireless Tether uses an Ad-Hoc network designed only for peers. That's why multiple connected peers cannot communicate directly with each other with Wireless Tether. With Mobile Hotspot (Router capable of handling up to 8 connections) network members can communicate directly with each other. Simply a different technology.

-Frank

 

[StuartV]

The differences in the way the software on the phone works has no direct relevance (to me).

My point was that with the same phone hardware and the same clients, setup the exact same way, Wireless Tether works and MHS is flaky. When one works, the other doesn't, and the only difference is which software is running on the phone, that tells me it's a problem with that software.

 

[FrankXS]

The differences in the way the software on the phone works has no direct relevance (to me).

My point was that with the same phone hardware and the same clients, setup the exact same way, Wireless Tether works and MHS is flaky. When one works, the other doesn't, and the only difference is which software is running on the phone, that tells me it's a problem with that software.

My point is that you cannot set them up the same exact way because they are different architectures. One is routed and one is not. If you have trouble with the Mobile Hotspot and prefer using the Ad-Hoc method rather than fooling around trying to troubleshoot, that's fine. If it works for you I certainly understand that.

This is a long(ish) thread and more folks than you or I read it. I posted some suggested adjustments, with pics, so others could also see the configuration possibilities of the Mobile Hotspot.

I work with wireless routers every day in my job (and wired routers). The are many many instances where one wireless adapter will not be compatible with a particular router. Most often (maybe 90 percent of the time) I find that these "incompatibilities" can be circumvented via router configuration. It is not real uncommon for certain specific elements in the config to be incompatible, but others to work fine (i.e. Channel, encryption method, SSID, etc.). Such is the state of the industry, unfortunately. From what I've seen, VZW's Mobile Hotspot is as good as any other wireless router in this regard. Any of them might require tweaking, at times.

-Frank

 

[StuartV]

My point is that you cannot set them up the same exact way

I set the encryption type, the password, and SSID, and the channel - on both of them. Doing those things is what I mean when I say I set them up. And I do set them up the same exact way.

I also work with routers every day, professionally.

As I have said before, the VZW MHS used to be rock solid for me - with all the same client hardware I'm using now. Settings that were totally reliable before would not just suddenly become unreliable on their own.

 

[FrankXS]

As I have said before, the VZW MHS used to be rock solid for me - with all the same client hardware I'm using now. Settings that were totally reliable before would not just suddenly become unreliable on their own.

I agree. Definitely some outside influence there.

-Frank

 

[JimMLINY]

Is this with the setting "always on"? I have no issues with drops

 

[Eclipse2K]

I agree. Definitely some outside influence there.

-Frank

It's definitely an outside influence as I've stated above. I have used two laptops without any data signal drops while my Xoom causes my phone to lose data completely when in use. I have no idea how a device can cause my phone to lose its signal, but it does.

Sent from my ADR6400L using Tapatalk

 

[dphbnh]

I am having an issue with the hotspot disconnecting internet service when two devices are connected to samsung strat. This is really annoying, I am paying for a hotspot to have home internet access in an area that has no dsl from verizon, and all we are having is trouble. I have to tell kids to get on one at a time to be sure connection will for the most part work. I know it is an internet issue due to wireless connectivity is good with strong signal and a little ! point above it in yellow says internet. Phone has 4 bars of service. Also loose internet if any phone call or text message comes in even if only one device connected. What A Rip OFF.

 

[StuartV]

Unless you're using a 4G phone, in a 4G service area, it is the nature of Verizon's technology that receiving a call will kick you off the Internet. Unless you have an HTC Rezound or HTC Thunderbolt phone. Those are the only 2 phones on Verizon that will allow you to do 3G data and talk on the phone at the same time.

Beyond that, you should check the specs for your Samsung phone. For some reason, different phones have different limits on the number of simultaneous Hotspot connections they can support. Maybe your phone only allows one Hotspot connection at a time?