Just a follow-up. I've had two (2) Bionics since the opening date of 9/8. Both of them exhibited extreme problems. 1) Drops apps (2-8 at a time) everytime you shut it off, n o matter where they are stored. 2) Shuts itself off, 3) Reboots itself for no reason after I shut it off 20 minutes earlier 4) Screen freezes and nothing will work , except removing the battery fixes this (at which time I lose more apps). This happens on a daily basis. I started with Verizon who gave me a run-around and then said it was a Motorola problem. Motorola washed their hands and said it was a Verizon problem. After trying the normal customer service (really a misnomer) I do what I've done in the past with poor responses from the bottom, I contacted the top via email. That same day i got a call from Verizon Corporate being all apologetic, and agreed to refund everything, phone and all accesories even though I was into my 4th week (2 weeks beyond the normal return period). So at this time I'm back with my DROID2 that has worked perfectly for 1.5 yrs and plan on keeping it forever. I'm tired of being a beta-tester for Verizon/Motorola!
If you wish some form of response instead of the cust. service dance, contact Exec Relations @ Verizon 203-741-7486
In my opinion, everyone with problems with the Bionic should demand a full refund and go to another phone. I sure as heck would return a car that I paid top dollar for if it only worked correctly 60% of the time. The Bionic is a big dissappointment and am very glad to return to my DROID2 which gives me great service without any problems, and I have the confidence that it will work everytime I pick it up. Not so for the Bionic. Bionic great idea, poor execution. Both Verizon and Motorola get D for a grade.