I'm amazed at your last comment. Just because you have had issues doesn't mean every single person that owns a Bionic has your problems. Having owned cell phones from the day of the bag phone, yeah, I know that makes me old, I have seen problems pop up. Hell, I have the Blue screen of death on just about every PC I've ever owned. Does that mean they are all junk? I have 4 Bionics in my family, plus two others in my sales group with them. Some like me have had the BSOD once, others never and they have been in service for a month. Not a big deal to pull battery and get on with life. I come from the Blackberry line and i have had an occasion to do a battery pull on my last Curve many times. I'm hopeful the minor problems I have seen will be corrected with the update. Some on here sound like they may have gotten lemons and you may be one of them. Does not mean all phones are junk and that people like me are stupid for liking it.