media monkey,window media or any other player not recognizing blackberry priv

[mania626]

When I plug my phone to my computer to try to transfer songs using one of players mentioned above,none of them seems to detect the phone,any ideas of what's going on? Thanks

Posted via this great phone called "priv"?

 

[dpham00]

Try to open windows Explorer. Do you see the phone?

 

[mania626]

Try to open windows Explorer. Do you see the phone?

Yes I do,I can pretty much do anything else but that.

Posted via this great phone called "priv"?