Might sound crazy but do you think there was some campaign against Samsung and the N7

[ateamlawn]

And on this Note I have decided to keep my Note 4, will NOT, EVER, be duped into getting a stupid Pixie, V20, or even the one I was considering, the S7 Edge.
Had I been lucky enough to have received my pre-ordered Note 7 this is the Phone I would be using today. I envy those who have theirs.

I'm sure there are people out there who will sell you one. It will eventually become a collector's item. Some of the people on this thread have said they still have theirs but are waiting on their replacement phone. Hit them up.

 

[The Phone Company]

I'm sure there are people out there who will sell you one. It will eventually become a collector's item. Some of the people on this thread have said they still have theirs but are waiting on their replacement phone. Hit them up.

Seriously, I will buy one, unopened boxed preferably. Defo!

 

[Laura Knotek]

I'm sure there are people out there who will sell you one. It will eventually become a collector's item. Some of the people on this thread have said they still have theirs but are waiting on their replacement phone. Hit them up.

Seriously, I will buy one, unopened boxed preferably. Defo!

This is not a good idea. Samsung does not want anyone keeping these phones, nor does the FAA.

If you choose to keep it or acquire one and it causes damage or injury, then you could be held responsible for the damages.

 

[ateamlawn]

This is not a good idea. Samsung does not want anyone keeping these phones, nor does the FAA.

If you choose to keep it or acquire one and it causes damage or injury, then you could be held responsible for the damages.

Yes we know that and we are willing to take that risk.

 

[ateamlawn]

This is not a good idea. Samsung does not want anyone keeping these phones, nor does the FAA.

If you choose to keep it or acquire one and it causes damage or injury, then you could be held responsible for the damages.

If Samsung didn't want us to keep the phones they would have made it a mandatory recall and bricked all the phones.

 

[Laura Knotek]

If Samsung didn't want us to keep the phones they would have made it a mandatory recall and bricked all the phones.

From the Consumer Product Safety Commission:
.
VII. Monitoring
Recalled Products
Every recall conducted in coordination with the staff is monitored by both the
recalling firm
and the
Commission.
Recalling firms need to understand and prepare for the monitoring since the Consumer Product Safety Improvement Act
(CPSIA) makes it unlawful for any person to sell, offer for sale, manufacture for
sale, distribute in commerce, or import into the United States any consumer
product or substance that is subject to a voluntary corrective action taken by the
manufacturer, in consultation with the Commission (CPSA Section 19(a)(2)(B)-
(C), 15 U.S.C.
Section
2068(a)(B)-
(C).
•
The law applies to both voluntary recalls by a manufacturer and recalls
ordered by the Commission.
•
The definition of “manufacturer” includes an importer.
•
Any person or firm distributing recalled products in commerce may be
liable.
•
It is your responsibility to monitor CPSC recalls and ensure that your
business complies with the law

 

[Jerry Hildenbrand]

Well something on Google's own app could explain thermal runaway. I mean it's not far fetched with all these phones that came out around the same time. All it takes is one app to run the cpu through the roof and boom.

No. Just no.

For this to happen Samsung would have to:

1. Be using source code for the kernel that's been significantly altered from what they released
2. Defeat several safety measures that will throttle the CPU, kill the runaway process, then shut off the phone.
3. Not use (or incorrectly use) required safety components inside the phone that were there during safety testing and certification.
4. And do all of this on purpose.

(Unrelated) Also, since I just can't take reading it anymore, anode-to-cathode is a measurement of battery capacitance and charge. It is not a actual thing, rather an idea. It is not something that can go bad, and Samsung either had a poorly translated document when supplying that excuse or they just said whatever they wanted to say because they are inept.

 

[ateamlawn]

No. Just no.

For this to happen Samsung would have to:

1. Be using source code for the kernel that's been significantly altered from what they released
2. Defeat several safety measures that will throttle the CPU, kill the runaway process, then shut off the phone.
3. Not use (or incorrectly use) required safety components inside the phone that were there during safety testing and certification.
4. And do all of this on purpose.

(Unrelated) Also, since I just can't take reading it anymore, anode-to-cathode is a measurement of battery capacitance and charge. It is not a actual thing, rather an idea. It is not something that can go bad, and Samsung either had a poorly translated document when supplying that excuse or they just said whatever they wanted to say because they are inept.

Glad to hear from you Jerry. Something fishy is going on. Over a million of us still have out Note 7 but the stories have stopped. Doesn't make sense.

 

[Jerry Hildenbrand]

Glad to hear from you Jerry. Something fishy is going on. Over a million of us still have out Note 7 but the stories have stopped. Doesn't make sense.

There were never a million defective (first batch) Note 7's sold.

Second batch: Less than 500,000 were distributed in the US after 90% of the unknown number above were returned.

Samsung acknowledges 114 total failures (91 from first batch and 23 from second batch) in US models.

If we take the high figure of 1,000,000 and use it to find the failure rate, it comes out to 0.0114% . A low number, but still about 10 times the normal.


Samsung goofed somewhere. It can happen to any company, and has happened to a lot of companies. You can not fault Samsung for having a product that almost certainly passed each and every safety test and certification but still had an issue that cause it to fail.

What is important are the things Samsung did to try and make sure injuries and property damage were kept to a minimum. Unlike most people who write words on the internet for a living, I thought Samsung made the right call the first time by telling people to shut off the phone and stick it in the box to return to the place of purchase. Waiting a week for the CSPC means that one of the people who took Samsung's advise might have been injured had they not stopped using the phone.

We saw incident after incident the second time while Samsung did wait for a CPSC advisory. We know Samsung was aware, and by not doing anything other than saying they will help any investigations they looked bad. The CPSC is a good thing to have, but sometimes bucking the rules when any government agency is involved is the right call.

It's important to note that Samsung is not denying any allegations and is doing everything they can to help people return the Note 7, because they think it's not as safe as it should be. This is the responsible course of action, because if someone does get seriously injured that won't go away when they release the next phone. It's good business that also is good for the consumer.

tl;dr:

• stuff like this happens.
• Samsung does not think there is any kind of conspiracy and has accepted responsibility.
• We don't know why Note 7's failed.
• Be smart and exchange yours while you still can.

(Also, incidents are still happening. They aren't getting widespread coverage because there is nothing more to say. Nobody doing what we do for a living wants to kick Samsung while they are down and a million more words about battery failures would bring nothing new. You can subscribe to news feeds from China and Korea if you want to read about them when they happen.)

 

[Aquila]

There were never a million defective (first batch) Note 7's sold.

The first batch was estimated to be almost a million, think I saw a 900k + change shipped to the US and Samsung had said that less than half had made it to consumers (two different sources). That puts a high estimate phones in the hands of consumers at 500k originals and around 300k second wave less returns of each. Do those match up ballpark with whatever information you have access to?

 

[Jerry Hildenbrand]

The first batch was estimated to be almost a million, think I saw a 900k + change shipped to the US and Samsung had said that less than half had made it to consumers (two different sources). That puts a high estimate phones in the hands of consumers at 500k originals and around 300k second wave less returns of each. Do those match up ballpark with whatever information you have access to?

Yep. Same numbers.

 

[FSU30]

Yep. Same numbers.

Jerry, thank you, sir, for being active in the forums and elucidating things to people like me that really need a straightforward answer. Keep up the great work!

 

[ateamlawn]

Jerry, thank you, sir, for being active in the forums and elucidating things to people like me that really need a straightforward answer. Keep up the great work!

I also thank you Jerry for chiming in however I disagree with you. Samsung can't afford to through our the conspiracy theory idea but they have gotten their government involved in the the investigation. As I have said before if Samsung really believe this device is unsafe they can simply disable it. Until they do I will continue to use it. People like me can't afford to invest in a phone that we don't want when we have a phone that works perfectly fine. I skipped the Note 5 because I didn't like it. It was the 1st one I skipped since buying the Note 2. There were 2 articles posted in this thread that reported that there are over a million of these phones still in hands of their owners worldwide. I live my odds.

 

[Jerry Hildenbrand]

I also thank you Jerry for chiming in however I disagree with you. Samsung can't afford to through our the conspiracy theory idea but they have gotten their government involved in the the investigation. As I have said before if Samsung really believe this device is unsafe they can simply disable it. Until they do I will continue to use it. People like me can't afford to invest in a phone that we don't want when we have a phone that works perfectly fine. I skipped the Note 5 because I didn't like it. It was the 1st one I skipped since buying the Note 2. There were 2 articles posted in this thread that reported that there are over a million of these phones still in hands of their owners worldwide. I live my odds.

Samsung had no choice in the government involvement. Different culture, different ways of doing things and the SK gov really wants to find the issues as fast as they can.

Samsung isn't going to disable any Note 7s because of liability issues. If you need to dial 911 and they shut your phone off, they are in a bad spot. They will pick a day that returns are no longer being accepted, tell the carriers that they won't be reimbursing them for any more returns, and the carriers will just blacklist every single Note 7 imei.

I understand others are saying there are over a million in the wild, but Samsung has said differently. I'm not trying to change your mind about anything, I only hope if something does happen nobody else gets hurt or has their property damaged. Your decision is yours alone to make, and we (at Samsung's behest) just want to make sure you have all the information available.

Stay safe man.

 

[Aquila]

I only hope if something does happen nobody else gets hurt or has their property damaged. Your decision is yours alone to make, and we (at Samsung's behest) just want to make sure you have all the information available.

Stay safe man.

I agree 100% with this. I can't make you keep it or return it, but I do sincerely hope your device doesn't become one we read about.

 

[xocomaox]

I agree 100% with this. I can't make you keep it or return it, but I do sincerely hope your device doesn't become one we read about.

Just hoping it doesn't get blacklisted will be enough.

 

[BOSSY TEXAS CHICK]

i said it in my post yesterday,

i might be one of the few but i TOTALLY could see them closing/selling their mobile division after this debacle... Just a few short years ago i would have said, "noooooooo way", but having seen Sony sell off their laptop division, Toshiba completely discontinue the production of computers/laptops and how Nokia was once the "King" in cell phone production and is barely a pawn in the business today, i can easily see this occurring. Especially when those companies demise wasn't even due to ONE Particular thing.

i've been "all in" with Sammy for years, but if they take their chips and go home & close their mobile doors, sadly a big chunk of my life involves, "sitting on the edge of my seat waiting for their next best thing", but honestly, i can EASILY see it : (

View attachment 242868



BTC

i think you can, "stick a fork in their Mobile Division, they are DONE : (

Because think about this: Even if it WASN'T sabotage then, it will be NOW....ANY new device they make, there are going to be LOADS of ppl out there "DYING" to make headlines who will do "everything under the sun" to make whatever Sammy delivers "smoke & catch fire"... And yes, at that point Samsung can investigate and say, "well this user used a non OEM cord or whatnot, but at the end of the day, it won't matter, NOT after the Note 7's demise. So i think they will regroup, and make their mobile division strictly for manufacturing screens and other components for mobile devices, but from where i sit, they will NOT manufacture any new phones. I just don't see how they can and not expect the fallout from this to taint all future series....

BTC

 

[chyeo1979]

i said it in my post yesterday,



i think you can, "stick a fork in their Mobile Division, they are DONE : (

Because think about this: Even if it WASN'T sabotage then, it will be NOW....ANY new device they make, there are going to be LOADS of ppl out there "DYING" to make headlines who will do "everything under the sun" to make whatever Sammy delivers "smoke & catch fire"... And yes, at that point Samsung can investigate and say, "well this user used a non OEM cord or whatnot, but at the end of the day, it won't matter, NOT after the Note 7's demise. So i think they will regroup, and make their mobile division strictly for manufacturing screens and other components for mobile devices, but from where i sit, they will NOT manufacture any new phones. I just don't see how they can and not expect the fallout from this to taint all future series....

BTC

Similar thinking. It will be hard to defend any sabotage, buy they will try at least one more phone. Rumor is they will look for LG to make their batteries, which i think is a good plan to get another big name involved if true. If any sabotage continues, it will be harder to believe that two big phone companies can screw up one more time after the painful Note 7 lesson.

 

[ThrottleJohnny]

i said it in my post yesterday,



i think you can, "stick a fork in their Mobile Division, they are DONE : (

Because think about this: Even if it WASN'T sabotage then, it will be NOW....ANY new device they make, there are going to be LOADS of ppl out there "DYING" to make headlines who will do "everything under the sun" to make whatever Sammy delivers "smoke & catch fire"... And yes, at that point Samsung can investigate and say, "well this user used a non OEM cord or whatnot, but at the end of the day, it won't matter, NOT after the Note 7's demise. So i think they will regroup, and make their mobile division strictly for manufacturing screens and other components for mobile devices, but from where i sit, they will NOT manufacture any new phones. I just don't see how they can and not expect the fallout from this to taint all future series....

BTC

Possibly, down the road, if their phones stop selling. But first I think we'll see a reorganization and rebranding.

Likely the "Galaxy" moniker will be dropped, and we'll just get "S8". And the Note line will be replaced with a new flagship.

I don't see Samsung quiting that easily though.

 

[Commodus]

Possibly, down the road, if their phones stop selling. But first I think we'll see a reorganization and rebranding.

Likely the "Galaxy" moniker will be dropped, and we'll just get "S8". And the Note line will be replaced with a new flagship.

I don't see Samsung quiting that easily though.

I don't see Samsung ditching the Galaxy brand unless it turns out that the S8 sells poorly.

One thing's for sure: Samsung is going to be extra-cautious with the S8. It won't push the battery capacity too far, it'll go through extra testing... anything to make sure it's safe. If the S8 had problems, that really would be the end of the company's mobile ambitions.