MM update killed my hotspot on Verizon Note 5

[plumcrazy]

i have no doubt its operator error but since my phone updated the hotspot wont work. tried resetting it up but didnt help.

ideas ?

VZW btw

 

[Aquila]

Are you on a shared data plan or the $30/month plan for unlimited?

 

[plumcrazy]

was gonna say unlimited but im not sure to be honest..id assume shared

 

[recDNA]

was gonna say unlimited but im not sure to be honest..id assume shared

Open up My Verizon app and check.

 

[plumcrazy]

says im on the XX plan (shared)

 

[dpham00]

I would contact Verizon... It works fine for me.

 

[plumcrazy]

guess ill do a hard reset first.

 

[dpham00]

guess ill do a hard reset first.

That's usually what they will ask you to do before sending a replacement.

 

[plumcrazy]

well found a way to reset network connections (in settings) and now i got the phones hotspot showing on my laptop as an available network but cant connect to it...weird

 

[plumcrazy]

ok, fixed it.

settings > backup & reset > reset network settings
then i did
settings > backup & reset > reset settings

 

[Aquila]

ok, fixed it.

settings > backup & reset > reset network settings
then i did
settings > backup & reset > reset settings

Awesome

 

[recDNA]

ok, fixed it.

settings > backup & reset > reset network settings
then i did
settings > backup & reset > reset settings

Wow. Live and learn. Never heard of those.

 

[plumcrazy]

well, its back to not working even after a hard reset. any ideas ?

 

[carlos12001]

Select "allow all devices to connect"

Posted via the Android Central App

 

[plumcrazy]

tried that

 

[carlos12001]

tried that

Cache partition wipe, that's the last thing I can think of.

Posted via the Android Central App